Therapy Admissions and Authorizations Clerk

San Luis Valley Health•Alamosa, CO

12d•Onsite

About The Position

San Luis Valley Health is seeking a Therapy Admissions and Authorizations Clerk to join our Therapy team! The Therapy Admissions and Authorizations Clerk is responsible for supporting patients through exceptional customer service, managing all aspects of scheduling, following proper admissions procedures, including the appropriate billing processes, and supporting the Therapy team with administrative services.

Requirements

High School diploma or GED
One year experience with business office procedures, preferably in a clinic setting with familiarity of medical terminology, but it is not required.
Excellent customer service skills, professional and courteous
Interpersonal, team building, analytic and problem-solving skills
Decision-making, stress and time management skills
Ability to communicate efficiently and effectively in both written and verbal form
Adept computer skills

Nice To Haves

Bi-lingual is preferred, but not required.

Responsibilities

Maintain professional and effective office operations, procedures and services within the Physical Therapy Clinic, under the direction of the Director of Physical Therapy and in compliance with office policies.
Process daily mail, maintain office supplies and equipment inventory
Maintain a clean, organized and safe environment in the receptionist area and patient waiting area,
Coordinate patient movement and report problems or irregularities.
Greet and assist patients and visitors in a courteous, professional manner in person and over the phone.
Manage all scheduling aspects; schedule patients with the appropriate physician or therapist, confirm appointments with patients, coordinate patient care and update physician's schedules to ensure that patients are scheduled properly and appointments are confirmed.
Obtain and track Medicare certification / re-certification, obtain physician signatures and progress notes
Contact insurance companies for authorizations and verification of benefits.
Collect co-payment, co-insurance and / or visit charges and past due amounts on patient accounts.

Benefits

Full medical, dental and vision plans to suit the needs of you and your family, with low-cost copays and deductibles, all without high out-of-pocket expenses.
Enjoy 21 days of Paid Time Off in your first year and a generous Sick Leave program, with accruals starting on your first day!
Start saving with Retirement plans available from day one, providing up to 5% employer match after one year of employment.
Free life and disability insurance benefits for full-time employees with the opportunity to purchase additional coverage at low costs.
Add to your benefit package with a variety of voluntary benefits such as identity theft protection, medical and dependent care flexible spending accounts and more.
Take care of yourself with our free on-site 24-hour employee health center, and discounts to a selection of local fitness/recreational centers.
Keep learning by utilizing our education program benefits to foster your growth and development.
Give back to the community with multiple opportunities throughout the year to volunteer with our own non-profit SLV Health Foundation and other SLV- and community-sponsored events.
Discounts on cell-phone plans, ski/snowboard lift tickets, Dell computers, local pools, Adams State University functions and more!
Your family is our family so our employees and their family members have access to our employee support services, including up to four free counseling sessions to assist with work/life solutions.