Third Party Program Manager

Unified Women's Healthcare

9d

About The Position

Unified is a nationwide community of providers, operations specialists, and thought leaders who look for the greatest opportunities to impact every woman’s health, at every stage of their journeys. We are unparalleled in our scale and ability to adapt to address unmet and underserved needs. Through 815+ clinics, 23 IVF labs, nationwide telehealth capabilities, and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women’s health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience. We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality.
We are currently seeking a Third-Party Program Manager to support our CCRM Fertility business. CCRM Fertility is a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third-party reproduction, and egg donation. As a member of CCRM Fertility’s diverse team
How You Will Make an Impact: The Third-Party Program Manager will play a key role in CCRM Fertility by leading program development and operations for the CCRM Donor Egg Bank. Through cross-functional collaboration with adjacent corporate and clinical teams, this role will support CCRM patients and help improve their experience and access the care they deserve.
What You Will Do: The Third-Party Program Manager is responsible for leading operations of the Donor Egg Bank, supporting cross-functional teams, and foster improvements in third-party reproductive programs. This role will ensure all goals related to clinical quality, operations, finance, and patient experience are achieved. The Third-Party Program Manager will report to the Director of Clinical Services.

Requirements

• Bachelors’ degree in business, healthcare or a related field required.
• 3+ years’ experience in healthcare industry required.
• 2+ years’ experience leading teams through direct management required.
• Demonstrated track record of effectively tracking, measuring, and improving KPIs across operational and clinical objectives.
• Project management experience required; IT system transition/implementation project management preferred.
• Intermediate Microsoft Excel skills required (i.e., VLOOKUP, Formulas, Pivot Tables, etc.).
• Proficient in Microsoft Office/M365 required (i.e., Outlook, Word, PowerPoint, etc.).

Responsibilities

• The Third-Party Program Manager is responsible for leading operations of the Donor Egg Bank, supporting cross-functional teams, and foster improvements in third-party reproductive programs.
• This role will ensure all goals related to clinical quality, operations, finance, and patient experience are achieved.
• Evaluate systems, tools, and processes to identify opportunities for improvement.
• Recommend change(s) to drive program improvement to align with strategic goals and streamline processes.
• Lead new processes implementation, including IT system transitions, etc.
• Manage the team’s data tracking, metrics, and KPIs across operational, quality, and patient experience outcomes.
• Ensure clear communication, documentation, and adherence to all policies and procedures.
• Provide direct management oversight to an operating team.
• Support marketing team to address marketing needs and improve results.
• Cross-functional collaboration with various corporate and clinical teams.
• Overnight travel may be required (up to 10%).
• Other duties as assigned

Benefits

• Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.
• Vacation, personal days, and paid holidays to help you recharge.
• 401(k) with employer contribution, plus Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
• Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.
• Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.
• Opportunities and resources to support your career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager