Ticket Office Representative - Beau Rivage

MGM Resorts International • Folsom, CA

5d • $13 • Onsite

About The Position

As an On-Call Ticket Office Representative, you will set the tone for an exceptional guest experience by assisting with the sale and issuance of show tickets for live entertainment in the Beau Rivage Theatre. In this role, you will play a key part in delivering unforgettable moments—helping us own the guest experience and create WOW memories that stay with them long after their visit.

Requirements

• Demonstrates flexibility to work an on-call schedule with varied shifts, including weekends and holidays
• Can handle multiple tasks at one time
• Ability to perform fundamental tasks on a computer

Responsibilities

• Greet and engage with guests, smiling, and hearing their stories as you upsell, cross-sell, and process ticket orders
• Provide a high level of service when interacting with guests, using problem-solving, attention to detail, and guest safety.
• Utilize and balance a cash drawer and various tender types for ticket sales

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed