Ticket Seller | Part-Time | Moody Center

Oak View Group•Austin, TX

4d•$15•Onsite

About The Position

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview This Ticket Seller position will be part of a busy and dynamic working environment in the Moody Center. Responsible for ticket sales with a specialization in Ticketmaster Host & TM1 Sales and providing excellent customer service for our world class events. Providing Will Call service as needed. This role is supported by and works closely with the entire ticketing team. Position Details : Part-time position Position requires the ability to accommodate a flexible schedule, including evenings, weekends, and holidays This role pays an hourly rate of $15.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until May 1, 2026.

Requirements

High School Diploma/GED
Previous ticketing, point of sale, customer service experience
Must have basic computer skills and a working knowledge of Windows-based PC programs
Ability to work well both within a team environment and independently with good decision-making capability
Must be customer-service oriented, have a fan-friendly attitude, and a professional demeanor at all times
Strong verbal and written communication skills
Extremely organized and detail oriented, resourceful, quick learner and able to handle multiple projects simultaneously
A high degree of personal integrity

Nice To Haves

Experience with large-scale events in an arena, stadium, or concert setting of a similar size (15,000 seats) is highly desirable
Previous knowledge of Ticketmaster Host and TM1 ticketing systems is preferred

Responsibilities

Accurately processes payments for tickets while following all proper Ticket Office selling and payment procedures
Answer phone with prompt and courteous attitude as needed
Demonstrates excellent customer service skills, responding professionally, promptly, and efficiently to customer service requests and needs
Facilitate night of show Will Call
Sells tickets in Ticketmaster Host and TM1 computer programs
Process opening and closing paperwork
Answers questions concerning events, tickets, schedules, and gives information concerning coming attractions
Remain current with new software/product releases
Perform all other duties as assigned by ticketing management team
Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking through the building including inclines and stairs