Tier 2 / Systems Administrator - ONSITE - Active Top Secret required

General Dynamics Information Technology • Washington, DC

3d • Onsite

About The Position

Tier 2 System Administrator Advance how our customers operate while you advance your career. Join GDIT as a Tier 2 System Administrator and you will build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Tier 2 System Administrator, the work you’ll do at GDIT will be impactful to the customer’s mission. Provide technical support by identifying, troubleshooting, and resolving issues in a timely manner. Document solutions, processes, and known issues for efficient troubleshooting. Collaborate with engineers or external entities for advanced issue resolution. Participate in after-hours or on-call support as required. WHAT YOU’LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field. Experience may be substituted for education.
• Minimum of 3 years of experience in IT support or system administration roles.
• Familiarity with enterprise-level troubleshooting tools and technologies.
• Problem-solving mindset with great attention to detail and ability to work under minimal supervision.
• Excellent verbal and written communication skills.
• Clearance Level Must Currently Possess: Top Secret and SCI eligible
• US Citizenship Required
• DoD 8140 IAT II compliant

Responsibilities

• Provide technical support by identifying, troubleshooting, and resolving issues in a timely manner.
• Document solutions, processes, and known issues for efficient troubleshooting.
• Collaborate with engineers or external entities for advanced issue resolution.
• Participate in after-hours or on-call support as required.

Benefits

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities
• Community: Award-winning culture of innovation and a military-friendly workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level