Tire Claims Specialist - Mercedes-Benz
About The Position
The Rallye Motor Company, Long Island's premier luxury automotive group, has an opportunity for a Tire Claims Specialist with Rallye Mercedes Benz! The ideal candidate is looking for a long-term position with an outstanding team, with excellent customer service experience to play a key role in ensuring a seamless and personalized automotive experience. Must be an energetic, reliable, motivated individual with automotive service experience. The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!
Requirements
- High School Diploma or Equivalent
- Previous cashier, administrative, or customer service experience.
- Possess basic computer & phone skills
- Proficiency in the use of Microsoft, and Google Suites; and experience with CDK.
- Experience with effectively and politely interacting with customers and other employees.
Responsibilities
- Work collaboratively with service advisors and technicians regarding tire claims with tire damage coverage.
- Handle paperwork for all tire claims for coverage and payment.
- Submit paperwork with the claims carrier for payments quickly and efficiently.
- Follow up with claims to ensure they are being processed correctly.
- Check with parts for tire pricing and availability.
- Effectively communicate with both vendors and customers on claims status.
- Assist in service administration functions. Included but not limited to: loaner car responsibilities, reception, and scanning.
Benefits
- Great benefits package including medical, dental and vision coverage for employee & family.
- Company paid life insurance and optional additional coverage.
- Voluntary short term and long term disability available.
- Additional voluntary benefits including Aflac and LegalShield!
- Paid time off!
- Paid holidays!
- 401K plan
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
