Title & Tag Agent / DMV Services Specialist / Title Clerk

Northeast Title & Tag IncScranton, PA
9d$16 - $18

About The Position

Northeast Title & Tag is a family-owned company serving communities across Northeastern Pennsylvania with fast, friendly vehicle title, tag, and registration services. With 15+ locations and growing, we are always looking for dependable, customer-focused people who want to learn a unique industry and build a long-term career. Our team helps customers navigate PennDOT paperwork and vehicle transactions every day. If you enjoy helping people, staying organized, and learning something new, this could be a great fit. If you’ve worked in a car dealership, messenger service, DMV-related office, or notary office, your experience may translate perfectly into this role.

Requirements

  • Friendly, professional, and reliable
  • Strong customer service and communication skills
  • Organized and detail-oriented
  • Comfortable working with computers and paperwork
  • Able to manage multiple tasks in a busy office environment
  • Eager to learn and grow with the company
  • 1+ year of customer service experience
  • Valid Pennsylvania driver’s license
  • Ability to pass a background check
  • Ability to obtain Notary Public certification within 90 days of hire

Nice To Haves

  • Experience in Automotive dealerships (title clerk, finance office, office manager)
  • Experience in DMV or tag & title processing
  • Experience in PennDOT messenger services
  • Experience in Notary offices
  • Experience in Administrative or customer service roles involving documentation and compliance
  • Direct title & tag experience

Responsibilities

  • Assist customers with vehicle titles, registrations, transfers, renewals, plates, and other PennDOT services
  • Review and process paperwork to ensure accuracy and compliance with state regulations
  • Communicate clearly and professionally with customers in person and over the phone
  • Maintain organized records and files
  • Process payments using our point-of-sale system
  • Deliver excellent service in a fast-paced office environment where multitasking is important

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Competitive hourly pay
  • Performance-based bonus opportunities
  • Paid time off
  • Health, dental, vision, and life insurance
  • 401(k) with company match
  • Paid travel between locations when required
  • Supportive, team-oriented work environment
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