Tool Repair Technician

SouthernCarlson, Inc. • Portland, OR

5d • $22 - $24 • Onsite

About The Position

The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.
We’re hiring a Service Technician who enjoys hands-on work, troubleshooting equipment, and helping customers keep their tools running efficiently. If you have strong mechanical aptitude and enjoy solving problems while delivering excellent service, this role is for you.

Requirements

• Experience repairing small engines, construction tools, or pneumatic/electric power tools preferred
• Previous experience in construction or industrial supply industry is a plus
• Strong mechanical aptitude and problem-solving ability
• Customer-focused mindset with strong communication skills
• Organized and detail-oriented with the ability to manage multiple tasks
• Basic computer proficiency
• Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally
• High school diploma or equivalent required

Nice To Haves

• Experience repairing small engines, construction tools, or pneumatic/electric power tools preferred
• Previous experience in construction or industrial supply industry is a plus

Responsibilities

• Troubleshoot and repair pneumatic and electric power tools including nail guns and staple guns
• Provide customers with guidance on proper tool operation and maintenance
• Process and fulfill customer orders accurately and efficiently
• Complete documentation such as work orders, parts orders, and service records
• Partner with the sales team to resolve customer issues and ensure satisfaction
• Deliver professional, friendly customer service during all service interactions

Benefits

• Consistent Hours – Monday–Friday daytime schedule
• Positive Culture – Collaborative, team-first environment built on respect and trust
• Career Growth – Opportunities for training and advancement within the company
• Health, Dental, Vision
• 401(k) enrollment options
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED