Total Rewards Analyst

Your Opportunity is Here with HSM • Hickory, NC

10h

About The Position

As a Total Rewards Analyst, you’ll support the administration and improvement of employee benefit programs while partnering with internal teams and external vendors.

Requirements

• Associate’s degree plus 1+ year of benefits-related experience or 5+ years of related experience
• Experience working with HRIS systems
• Experience supporting vendor relationships and benefits administration
• Strong Excel and data management skills
• Excellent customer service and communication skills

Nice To Haves

• Ability to quickly learn new systems and technology
• Strong attention to detail and organization
• Self-motivated with the ability to manage multiple priorities
• Comfortable working in a fast-paced environment with evolving projects and deadlines

Responsibilities

• Administer day-to-day operations of employee benefits programs including health, dental, vision, disability, life insurance, voluntary benefits, FSA, and 401(k).
• Serve as a primary contact for benefit vendors and third-party administrators, supporting billing, eligibility, and issue resolution.
• Assist with benefits-related payroll processes, system audits, and ongoing HRIS data accuracy.
• Coordinate benefits activities such as enrollments, COBRA administration, beneficiary updates, disability claims, and compliance processes.
• Monitor and reconcile monthly benefit invoices and administrative fees across benefit plans.
• Support benefits audits, reporting, and industry benchmarking surveys.
• Provide excellent customer service by assisting employees with benefits questions and guidance.
• Help coordinate open enrollment, benefits orientations, and employee education sessions.
• Participate in special HR initiatives such as wellness programs, retirement education, and employee engagement campaigns.

Benefits

• Health & Wellness : Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
• Retire :â 401(k) with company match, fully vested from day one.
• Paid Time Off : Competitive PTO: 3 Weeks of Vacation + 9 company paid holidays.
• On-Site Medical Clinics : Free for you and covered dependents.
• Teladoc : 24/7 access with no copay.
• Professional Development : Tuition reimbursement, professional development assistance and career growth opportunities.
• Discounts : Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree