Total Rewards Specialist

Flock Freight•Encinitas, CA

20h•$80,000 - $93,000•Hybrid

About The Position

Reporting to the Manager, Total Rewards & HRIS, the Total Rewards Specialist will play a crucial role in support for a variety of tasks that help foster an incredible employee experience. This role is Hybrid, in office days Monday, Tuesday, & Thursday. Team/Department Overview: People Team – Reporting to the Manager of HRIS & Total Rewards.

Requirements

A passion for creating a fun and engaging employee experience
3+ years experience in employee benefits administration, with a strong understanding of benefits regulations and compliance
Minimum 2 year experience working in UKG
Minimum 1 year of experience with Leave Administration
Strong analytical skills and the ability to interpret data to make informed decisions
Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of employees and third-party vendors
Ability to manage multiple projects and priorities, meet deadlines, and work independently with minimal supervision
Advanced Excel/Google Sheets skills
#All-In and a positive attitude!

Nice To Haves

SHRM Certified Professional (SHRM-CP) or Professional in Human Resource Certificate (PHR- HRCI) is a plus

Responsibilities

Support Manager with the administration of Flock Health & Wellness Programs including, but not limited to Open Enrollment tasks, benefit auditing, review of file feed issues, and working with vendors , including brokers and benefit plan administrators, assisting employees to help resolve benefit-related concerns.
Respond to employee questions and inquiries in Flock benefits gmail account and in Slack that requires knowledge of plan provisions, benefit enrollments, status changes and other general inquiries.
Develop clear and engaging communications regarding benefits programs and updates.
Assist with People Team events including but not limited to, engagement activities and campaigns around benefits.
Monitor COBRA data and ensure it is accurate and up to date in the vendor database.
Assist Manager to coach other team members on Benefit related activities.
Serve as the primary point of contact for employee work accommodation requests, including medical, religious, and other legally protected needs
Manage the end-to-end interactive process, including intake, documentation, evaluation, and implementation of reasonable accommodations
Partner with employees, managers and legal counsel to assess requests and determine appropriate accommodations in compliance with applicable laws (e.g., ADA, FEHA)
Review medical documentation and ensure all records are handled confidentially and in accordance with privacy requirements
Track and maintain accommodation cases, ensuring timely follow-up, documentation, and resolution
Provide guidance and training to managers on accommodation processes, expectations, and best practices
Collaborate with cross-functional partners (People Ops, Legal, Payroll, Benefits) to ensure seamless execution of accommodations
Monitor trends and recommend process improvements to enhance employee experience and operational efficiency
Ensure compliance with federal, state, and local regulations related to accommodations and leave management
Support audits, reporting, and policy development related to accommodations
Ensure the accuracy and integrity of employee data in UKG.
Provide support, troubleshooting, and guidance within our UKG for employees, both current and former, and members of management.
Support process improvement initiatives for Flock’s HRIS
Generate and analyze reports related to compensation, benefits, and compliance.
Maintain and administer compensation processes in UKG, ensuring accuracy and compliance.
Provide support for compensation-related reporting and compliance activities, including EEO-1 data reporting.
Answer routine questions and inquiries in peopleops gmail account that require knowledge of established departmental procedures and familiarity with operations and programs within the People Team
Assisting team with employee onboarding experience process from pre-employment to the first week and beyond in UKG
Assisting team in responding to all Verification of Employment
Assisting team to monitor background checks
Assist with processing of terminations in UKG and paperwork attached to the termination process
Review existing processes to identify opportunities for improvements; Define obstacles and look at root cause challenges to recommend process and procedure improvements to Manager
Provide HR support on special projects such as All-hands decks and data entry tasks
Be a team player! You will contribute to other projects as needed across multiple teams and organizations.

Benefits

401(k): We know Flock may just be a stepping stone in your epic journey, but we want to be sure you’re setting your future self up for success!
Medical, Dental & Vision: Generous coverage for employees and dependents. Both HMO and PPO options provided.

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