Tour Guide (Spanish-speaking)
About The Position
Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience. To support our peak season operations, we’re seeking outgoing, high-energy, and service-driven TOUR GUIDES who thrive in a fast-paced environment and take pride in delivering exceptional guest experiences. As a Tour Guide, you are the face of Top of the Rock — greeting and guiding visitors, sharing engaging stories about the Observation Deck, Rockefeller Center, and New York City, and ensuring every guest leaves with lasting memories. This seasonal opportunity provides valuable experience within a premier NYC destination, with potential consideration for future opportunities based on performance and business needs. Why This Role Matters As a Tour Guide, you are more than a narrator — you are a storyteller, educator, and ambassador for Top of the Rock. Every interaction you have leaves visitors with a lasting impression of New York City and the iconic experience of Rockefeller Center.
Requirements
- Outgoing, enthusiastic, and service-driven personality
- Strong communication skills in English; Portuguese required; additional languages a plus
- Punctual, reliable, and comfortable leading groups
- Ability to work flexible shifts, including mornings, evenings, weekends, and holidays
- Team player with a positive, professional attitude
- Walking and standing for the majority of the shift
- Flexibility to work indoor/outdoor tours and changing weather conditions
- Ability to adapt to variable schedules and physical activity throughout the day
Nice To Haves
- Passion for history, art, architecture, or NYC landmarks preferred
Responsibilities
- Greet, guide, and register visitors with warmth and professionalism
- Lead groups of 10–25 guests safely and confidently
- Share accurate, engaging stories about the Observation Deck, Rockefeller Center, and NYC
- Field guest questions and provide thoughtful, enthusiastic answers
- Continually learn and deepen your knowledge of the site and surrounding history
- Operate wireless tour equipment and adapt to indoor/outdoor conditions
Benefits
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
