Tour Guide

Blue Water Hospitality Group, LLC•New Market, VA

6d•Onsite

About The Position

Tour Guides lead visitors, individually or in groups, on tours that are less than a day in length. They ensure that itineraries are met and that customers are entertained while being informed about the location they are touring. They are also responsible for ensuring the group's safety, and that tour groups remain together. Tour guides are employed by tour companies, resorts, and attractions. Seasonal roles are not eligible for health benefits. Seasonal roles are eligible for sick time and holiday pay. WHO WE ARE LOOKING FOR Good Attitude Ability to work a diverse work schedule, including weekends, holidays, and evenings. Excellent communication skills Creative methods of communication Ability to do thorough research Excellent organizational skills Excellent time management skills Good conflict resolution Good customer service skills Knowledge of a second language is an asset WHAT YOU WILL WORK ON   Reasonable accommodations may be made to enable individuals with disabilities to perform and assign the essential functions outlined below. Guide cavern tours Interact with guests Daily cleaning and upkeep of grounds Experience in hospitality and guiding, have an enthusiastic interest in nature, caves, and conservation as a whole Ability to speak audibly to the public and provide information to a wide audience WHAT YOU BRING A secondary school diploma is preferred Tour Guide certification may be an asset Safety training required PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee occasionally requires the ability to lift office products and supplies up to 20 pounds. Travel is required 30-50% within the region. The hospitality environment is fast-paced, and at times, you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as you would with your normal job duties.

Requirements

Good Attitude
Ability to work a diverse work schedule, including weekends, holidays, and evenings.
Excellent communication skills
Creative methods of communication
Ability to do thorough research
Excellent organizational skills
Excellent time management skills
Good conflict resolution
Good customer service skills
Safety training required
Ability to speak audibly to the public and provide information to a wide audience
Ability to lift office products and supplies up to 20 pounds
Ability to stand
Ability to walk
Ability to use hands to finger, handle, or feel, and reach with hands and arms

Nice To Haves

Knowledge of a second language is an asset
A secondary school diploma is preferred
Tour Guide certification may be an asset

Responsibilities

Guide cavern tours
Interact with guests
Daily cleaning and upkeep of grounds
Experience in hospitality and guiding, have an enthusiastic interest in nature, caves, and conservation as a whole
Ability to speak audibly to the public and provide information to a wide audience