Track Security Officer

Tioga Downs•Town of Vernon, NY

40d

About The Position

Responsible for properly executing security duties on assigned shift to adequately protect the life and property of customers, associates and the company’s property.

Requirements

High School diploma or GED required.
Must be a New York State licensed Security Guard.

Responsibilities

Provide excellent guest service to both internal and external guests.
Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
Generates necessary written reports regarding security-related incidents involving customers, Associates and/or the racetrack side of the facility.
Escorts and observes customers and Associates to ensure their safety and protection, identifies potential safety hazards and report same to the appropriate individual for proper resolution.
Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same.
Acts as a Dispatcher during emergency situations, and coordinates solutions to same, informs outside agencies of any unusual or suspicious situations on property.
Operates company vehicles as directed to do so.
Maintains a working knowledge of the Company’s facilities, as well as special events on property in order to advise customers and fellow Associates of same, whenever possible.
Ensures safe transportation of company moneys, assists in the opening and closing of the harness racetrack.
Interacts with customers and Associates in a positive, professional manner.
Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained.
Facilitates the flow of information by attending regularly scheduled departmental meetings.
Maintains a series of non-critical keys, accessing locked areas as necessary.
Provides necessary security in the back stretch, barn, grandstand, and paddock areas of the facility.
Assists with special events such as concerts, special race events, trade shows, which are held on the racetrack side of the facility.
Responsible for maintaining a consistent, regular attendance record.