Trade Settlement Process Operations Manager – Assistant Vice President
About The Position
You will be part of TSCO- Fixed Income Settlement Operations team; the team aims to process daily pre and post settlements and related activities. Core functions covered within the team is to ensure timely matching of trade confirmations, trade settlement, cash transfers to clients and banks, reconciliation of ledgers with the incoming/outgoing funds. The team is required to understand the fundamentals of the product, underlying instruments and the Business Strategy. You will be responsible for ensuring the operations environment is run in a controlled manner, ensuring that all Key Performance Indicator (KPI’s) are achieved and delivered to the standards agreed.
Requirements
- Good client relationship management skills – understanding the importance of good client service, both external and internal
- Ability to work under pressure and manage tight deadlines, in an increasingly regulated environment
- Solid knowledge of MS office tools such as Word, Excel, PowerPoint
Nice To Haves
- A strong team player
- Knowledge of Broadridge based applications is preferred- Impact, ADP
- Excellent oral and written communication skills would be required to interact with both business and technical stakeholders.
- Detailed oriented, adaptable to changes in the work environment while maintaining strong teamwork and project ownership.
Responsibilities
- Settlement Activities on the Debt Markets (The US Federal Reserve (FED), DTC), ensuring that all activities and exceptions are handled as per the market deadline and KPI benchmark standards. Escalations are done appropriately, as required by the process
- Responsible for the supervision and oversight of a team
- Performance, Risk Indicators and Service level agreements
- Liaising with Domestic Agents, Middle offices, Traders, Counterparties, US, Frankfurt, London and other internal counterparts via mail and phone to ensure smooth settlements
- Monitor volume inflow and ensure sufficient resource and workflow allocation in a justifiable manner
- Ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified and to keep Team Manager informed of the exceptional occurrences, to enable appropriate action
- Ensure that Desktop procedures are updated regularly to reflect current process flows
- Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements
- Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc)
- Continuously evaluate existing processes, challenging current procedures, and suggesting enhancement as appropriate to improve the efficiency and STP rate
Benefits
- A diverse and inclusive environment that embraces change, innovation, and collaboration
- A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
- Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
- Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
- Educational resources, matching gift and volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
