Traffic Manager

Brandon•Charlotte, NC

About The Position

Join Our Team as a Traffic Manager: Drive Workflow Efficiency and Client Satisfaction! Are you a proactive problem-solver with a knack for keeping projects on track? We're thrilled to announce an exciting opportunity for a Traffic Manager to join our team at Brandon! If you're passionate about streamlining workflow processes and ensuring client satisfaction, this role is tailor-made for you. Let us introduce ourselves: Brandon empowers brands with groundbreaking strategies and bold, breakthrough creativity by combining data, insights, creativity, innovation, and the best minds in the industry. Disruptively curious, creatively integrated, and results-obsessed, we excel at delivering strategic, integrated marketing solutions focused on growth. Our Core Values: We have GRIT We are creative problem solvers We do whatever it takes ... with integrity We are always curious and ever evolving We play to win Vision Statement To lead the industry by crafting iconic campaigns that push boundaries, inspire action, and connect brands to culture in powerful ways -ensuring results that drive remarkable growth and success for our clients. Mission Statement To empower brands with groundbreaking strategies and bold creativity by combining data, insights, creativity, innovation, and the best minds in the industry.

Requirements

Bachelor's degree in business administration, communications, or a related field preferred.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in project management software, with experience in Workamajig preferred.
Proficiency in Google Apps for Business
Ability to adapt to changing priorities and deadlines.
Commitment to maintaining professionalism and upholding agency standards.

Responsibilities

Workflow Management: Schedule and prioritize work assignments to ensure timely completion within budget constraints.
Coordinate with department heads and project managers to allocate resources effectively.
Monitor project timelines and adjust schedules as needed to accommodate changing priorities.
Communication Liaison: Facilitate productive discussions to resolve scheduling conflicts and address client needs.
Process Improvement: Continuously evaluate workflow processes to identify opportunities for improvement.
Implement strategies to streamline workflow efficiency and minimize bottlenecks.
Proactively address issues and propose innovative solutions to enhance productivity.
Resource Optimization: Allocate resources effectively to maximize productivity and minimize idle time.
Collaborate with department leads to identify resource gaps and address staffing needs.
Maintain a balanced workload across teams to optimize efficiency and maintain high-quality output.
Support capacity planning across agency teams to help ensure work is evenly distributed and deadlines are met.
Client Satisfaction: Foster positive relationships with clients by ensuring clear communication and meeting project deadlines.
Address client inquiries and concerns promptly and professionally.
Proactively identify opportunities to exceed client expectations and enhance satisfaction levels.