Trailer Fleet Utilization Coordinator
About The Position
Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company. As part of the Trailer Utilization Department, you will provide key assistance in maximizing the revenue and utilization of Landstar's trailer fleet through the research and reallocation of trailer equipment within the network. Your ability to maintain focus in a fast-paced environment with strong time management capabilities including the capacity to prioritize tasks effectively will help you be successful with trailer placement and planning for other daily tasks. Your previous communication experience will assist you in resolving concerns with customers and collaborating with team members.
Requirements
- High school diploma or general education degree (GED)
- 6 months of customer service experience
- Ability to work in a fast-paced environment
- Microsoft Office and Internet knowledge
- Strong oral and written communication skills
- Professional demeanor
- Good organizational skills
- Extensive time management capability
- Self-motivated with ability to collaborate in a Team setting
- Critical thinking; ample ability to utilize resources for decision making purposes
Nice To Haves
- 6 months of call center experience
- 6 months of transportation/logistics experience
Responsibilities
- Research historical data related to company-controlled assets using multiple systems of record
- Assist internal and external customers via inbound and outbound phone calls and emails to coordinate trailer placement with Landstar agents and drivers
- Identify opportunities through research to reposition company assets that are deemed to be underperforming
- Dispatching and processing payments to reposition company assets
- Satisfy internal and external customer requests for assets promptly
Benefits
- competitive compensation
- robust benefit plans including affordable medical plans
- employer 401(k) match
- paid time off
- tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
