Trainee Restaurant Supervisor-Full Time, WWW Bar (Caesars Atlantic City)
About The Position
Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Participates in all phases of the Food & Beverage Internship Program. Responsible for the shift operations in a particular outlet(s). Ensures that all service and check control procedures are followed. Demonstrates a courteous and pleasant attitude to all our guests. Ensures sanitation compliance and guidelines according to Caesars standards. Supervises service and performance of all Food & Beverage service personnel. Responsible for station rotations. Resolves guest complaints. Participates in quarterly training and new hire training if applicable. Responsible for providing excellence in service and cleanliness. Responsible for maintaining all service standards.
Requirements
- High School Diploma
- Currently attending a college or university
- One to two years in Food & Beverage Operations
Responsibilities
- Demonstrates superior customer service skills
- Maintains an upbeat and positive attitude
- Creates an atmosphere of luck and celebrates guest’s wins
- Anticipates needs and provides fast, flawless service
- Resolves service breakdowns
- Promotes Total Rewards programs and card membership
- Participates in all phases of the Food & Beverage Internship Program
- Responsible for the shift operations in a particular outlet(s)
- Ensures that all service and check control procedures are followed
- Ensures sanitation compliance and guidelines according to Caesars standards
- Supervises service and performance of all Food & Beverage service personnel
- Responsible for station rotations
- Resolves guest complaints
- Participates in quarterly training and new hire training if applicable
- Responsible for providing excellence in service and cleanliness
- Responsible for maintaining all service standards
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
High school or GED
