Trainer II, RealPage Financial Suite Tools

RealPage, Inc. • Richardson, TX

10d • Remote

About The Position

Trainer II builds upon the foundational responsibilities of Trainer I by leading the development of new training materials for emerging RealPage product offerings, ensuring alignment with product functionality and adult learning principles. This role collaborates cross-functionally to support product launches, assists in peer certification through feedback and evaluation, and manages training environments with increasing technical confidence. Trainer II also contributes to process improvement initiatives, conducts client needs analyses to tailor training solutions, and demonstrates advanced facilitation skills across diverse learning formats and audiences.

Requirements

• 2+ years of experience as a Trainer I or commensurate experience
• Demonstrate all Trainer I knowledge, skills, and abilities
• Experience training RealPage Financial Suite Solutions (Accounting, Budgeting and Ops Tech)
• Full proficiency in New OneSite – Conventional and/or Affordable and/or Accounting.
• Understanding of Adult Learning principles & facilitation/engagement techniques
• Exceptional public speaking skills with the ability to engage, energize, and effectively facilitate learning in a virtual or in-person classroom setting with a variety of audiences.
• Ability to manage multiple priorities in a fast-paced, dynamic environment

Responsibilities

• Execute all primary responsibilities outlined for the Trainer I role, including delivering high-quality training to internal and external audiences, developing and maintaining instructional materials, supporting team initiatives, incorporating feedback for continuous improvement, and maintaining deep, up-to-date knowledge of RealPage products to drive customer adoption and satisfaction.
• Manage and troubleshoot RealPage Training environments, understanding settings and configuration items.
• Collaborate cross-departmentally to design and develop new training materials and resources to support the launch and adoption of new RealPage product offerings, ensuring content is aligned with product functionality, customer needs, and adult learning best practices.
• Assist in certification processes for peers and managers by reviewing training certification recordings and providing constructive feedback to peers.
• Serve as the designated product owner for assigned RealPage solutions by proactively participating in all relevant product/feature release calls, managing release-related training content, coordinating with product teams, testing training environments, and ensuring all materials are accurate, and up-to-date.
• Lead scoping calls with clients and stakeholders to develop customized training agendas for private webinars, exclusively for products in which certification has been completed.
• Build and manage training agendas & schedules based on completed scoping calls, ensuring timely coordination and delivery for client engagements.
• Perform various ad hoc tasks and special projects as assigned, supporting team objectives and adapting to evolving business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed