Trainer / Instructor – New Hire Onboarding (Dental Insurance)

GP Strategies•Town of Whitestown, NY

13d•Hybrid

About The Position

GP Strategies Corporation is seeking an enthusiastic Trainer/Instructor to deliver high impact onboarding training for new hires joining our client’s dental insurance service department. This role is ideal for someone who thrives in the classroom and who enjoys helping learners build confidence and competence from day one. This is a hands-on training delivery role. All training content is already developed. You’ll bring it to life! While the role is based primarily onsite in Oriskany, New York (more than 75% of the time), you’ll have flexibility to work remotely when not delivering training and may travel occasionally to support sessions at additional locations. GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com. With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

Requirements

Experience delivering training in both classroom and virtual formats.
Strong facilitation, communication, and presentation skills.
Ability to troubleshoot learner questions and technical issues during sessions.
Understanding of adult learning principles and effective instructional methods.
Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Experience delivering virtual training (e.g., Zoom, Teams, WebEx).
Knowledge of learning theories, LMS/LCMS systems, and training evaluation methods.
Background in insurance fields (dental, disability, long-term care, health) or the financial industry — helpful but not required.

Responsibilities

Deliver Engaging Learning Experiences
Lead classroom-based (mostly) and virtual training (ILT & VILT) for new hires.
Facilitate sessions using a variety of methods that support adult learning styles.
Guide learners through structured materials including learner guides, facilitator guides, and hands-on exercises.
Be the Face of Training
Deliver training programs consistently and effectively — earning strong evaluation scores and learner satisfaction.
Adapt your approach to meet the needs of diverse audiences and skill levels.
Partner With the Business
Collaborate with Learning & Development Managers and operational teams to meet training goals.
Ensure learners are well-prepared to step into their roles with confidence and clarity.
Support Learning Success
Troubleshoot learner issues in both virtual and classroom environments.
Provide coaching, clarify complex topics, and maintain an engaging, supportive environment.