Trainer/Recruiter Assistant

Community Integrated ServicesSpokane, WA
8d

About The Position

Assisting in processing applicants Maintains client and employee confidentiality as related to access to personnel files, client files and information shared in CIS office meetings and conversations in accordance with CIS policies. Meets with direct supervisors regularly or on an as needed basis. Coordinates house orientation training for new and/or transferring staff. Ensures that all CIS employees providing care to clients are aware of client/house issues. Assists Program Managers with accurate filing of client documentation. Responsible for compliance of all staff training certs and audit requirements Occasionally answer phones from desk and put calls through to proper extension/person. Assignments involve work of a confidential or complex nature, necessitating exposure to sensitive information and contacts requiring considerable discretion, judgment, tact, and diplomacy.

Requirements

  • Display strong customer service skills
  • Ability to develop relationships quickly
  • Possess extreme organizational skills
  • Have a willingness to learn and work as a team
  • Minimum 2 years of experience in human service field. Education can be substituted for some experience.
  • Must be highly organized, flexible, service oriented, and professional with leadership skills.
  • Demonstrated proficiency in the fundamental concepts, principals, and practices related to working with behaviorally challenged DD adults and/or youth

Responsibilities

  • Assisting in processing applicants
  • Maintaining client and employee confidentiality
  • Coordinating house orientation training
  • Ensuring staff awareness of client/house issues
  • Assisting with client documentation filing
  • Ensuring compliance of staff training certs and audit requirements
  • Answering phones and directing calls
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