Trainer

United Fidelity Bank • Cerritos, CA

1d

About The Position

As a Trainer, you will play a crucial role in ensuring the proficiency and success of our associates in delivering exceptional service in the automotive industry. This position demands a versatile individual capable of facilitating both in-person and virtual training sessions. You will focus on operational and/or leadership courses tailored to associate and manager-level roles, equipping them with the necessary knowledge and skills to excel in their positions. With periodic travel to various learning hubs, you will deliver engaging training modules that align with our company's vision to “Be America’s best place to buy and service cars and trucks.” AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world. At AutoNation, what drives you, drives us. We're looking for passionate and committed people to bring their drive to our team to help drive a peerless Customer experience. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.

Requirements

• Bachelor’s degree in education, business administration, or relative work experience.
• Proven experience in delivering training sessions.
• Strong presentation and facilitation skills, with the ability to engage diverse audiences.
• Excellent communication and interpersonal skills.
• Proficiency in virtual training platforms and multimedia tools. (e.g., Microsoft Office Suite, Workday Learning, etc.)
• Willingness to travel periodically up to 50%.

Nice To Haves

• Experience delivering training within the automotive industry.
• Experience working with learning management systems (LMS) and e-learning platforms.
• Demonstrated ability to adapt training content for diverse learning styles and skill levels.
• Previous experience in a leadership or mentoring role within a training environment.
• Strong analytical skills for assessing training effectiveness and identifying areas for improvement.

Responsibilities

• Training Delivery: • Facilitate in-person training sessions at designated learning hubs, ensuring an interactive and engaging learning environment. • Conduct virtual training sessions using appropriate platforms, catering to the needs of remote associates. • Deliver operational courses covering various aspects of automotive sales and service, including product knowledge, customer service, and operational procedures.
• Evaluation and Feedback: • Assess associate performance and comprehension during training sessions through various evaluation methods, such as quizzes, role-plays, and simulations. • Provide constructive feedback and coaching to associates to support their continuous improvement and development.
• Collaboration and Communication: • Work closely with managers of training, learning and development teams, instructional design teams and operational leaders to align training initiatives with business objectives. • Communicate effectively with associates, learning hub staff, and stakeholders to ensure seamless coordination of training activities.
• Travel and Logistics: • Coordinate travel arrangements as needed for on-site training sessions at different learning hubs. • Manage logistical aspects of training events, including scheduling, materials preparation, and venue coordination.

Benefits

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level