Training and Technical Assistance Coordinator

Amity FoundationLos Angeles, CA
3d$70,000 - $75,000

About The Position

The Training and Technical Assistance Coordinator for the Third-Party Administrator (TPA) assists with the selection and training and technical assistance for all TPA subrecipients/Grantees and support of the Project Director in all areas.

Requirements

  • Bachelor’s degree in behavioral health field or equivalent and one year experience in service delivery to marginalized communities such as the reentry population; OR High School diploma or equivalent G.E.D., and a combination of Behavioral health education and work experience totaling a minimum of five years
  • Driver's Licenses
  • Must be a self-starter with the capacity to coordinate projects without intense supervision.
  • Demonstrated ability to research, understand and explain complex technical assistance topics listed above.
  • Demonstrated ability to set up and host effective webinars using zoom or another online platform.
  • Demonstrated and effective working knowledge of spreadsheets such as Excel, presentation software such as PowerPoint and word processing tools such as Word.
  • Demonstrated strong verbal presentation skills.
  • Ability to establish effective working relationships with staff, groups, agencies, officials, departments and boards.
  • Demonstrated ability to analyze and organize data and prepare recommendations and courses of action.
  • Demonstrated ability to interpret contracts, rules, regulations, guidelines and legislation as they pertain to financial or reporting responsibility.
  • Demonstrated ability to communicate verbally in a clear and concise manner to explain procedures to peers.
  • Demonstrated ability to retain and recall information regarding accounting systems and reporting requirements.
  • Demonstrated ability to organize work to meet deadlines.
  • Demonstrated ability to maintain effective working relationships with multi-disciplinary team.
  • Demonstrated ability to work co-operatively with a multi-disciplinary team.
  • Excellent interpersonal, written communications and typing skills.
  • Ensure that excellence and integrity are applied to professional responsibilities in order to provide optimal services to participants.
  • Understand and appropriately apply Amity policies and procedures, and adhere to agency-wide practices and regulations.
  • Participate in community building activities as appropriate to position, and Model professionalism, effective work habits and responsible living.

Nice To Haves

  • Bilingual, fluent Spanish/English oral and written skills.
  • PROFESSIONAL and ETHICAL RESPONSIBILITIES
  • Ensure that excellence and integrity are applied to professional responsibilities in order to ensure optimal services are provided under TPA project.
  • Understand and appropriately apply Amity policies and procedures, and adhere to agency-wide practices and regulations; and Model professionalism, effective work habits and responsible living.

Responsibilities

  • Plan, organize and implement effective training and technical assistance series (webinars or in person) for TPA Grantees on a variety of topics, which may include but is not limited to contract compliance, fidelity to modality services, how to address and enter data for reporting, developing pre- and post- surveys, hiring and background checks, financial documentation, writing and implementing COVID policies, how to manage a budget, IT infrastructure and security, quarterly reporting, milestone adjustment, how to request a budget amendment, assessment tools such as tracking stories, public relations, publicity, board development, measuring success, contract review, policies and procedures resources, personnel practices, OMB Circulars, audit preparation, HIPAA, and FERPA.
  • Coordinate with professional staff or subject matter specialists to develop in-service training programs, identify training needs, structure content and sequence of training, and select relevant materials for training.
  • Assist with overseeing the capabilities of the program, ensuring that accommodations and training and technical assistance will be made to meet individual and/or special needs of TPA Grantees Service Providers.
  • Prepare reports and maintain files on training programs and activities and attendance and effectiveness measured through a brief pre and post learning objective questionnaire or other measure.
  • Disseminate information on changes or updates to contract rules, regulations, policies & procedures that might impact program operations.
  • Ensures compliance with Amity policies and procedures, with administrative and fiscal regulations in accordance with contract provisions.
  • Attends and participates in Amity community building functions.
  • Additional duties as assigned.
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