Training Associate

Privia Health•North Haven, CT

13d•$60,000 - $72,000

About The Position

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Location: Required to live in CT or Relocate, 70% travel supporting CT primarily, with secondary support of DC/MD/VA and Indiana The Training Associate facilitates in-person and webinar-based training programs for providers and Care Center staff. Our training program sets Care Centers up for success using the EHR and emphasizes Privia Best Practice workflows. In addition, the Training Associate serves as a resource to colleagues in an expert capacity.

Requirements

Bachelor's degree preferred or background and experience in a healthcare setting
Familiarity with extended medical terminology.
Must demonstrate excellent communication, organizational, and time management skills.
Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines.
Ability to work in a very fast-paced and changing work environment.
Must comply with HIPAA rules and regulations.
Must have a valid drivers license and have a reliable form of transportation.
Previous experience with an EMR or practice management system.

Nice To Haves

Experience with athenaClinicals and athenaCollector is preferred.

Responsibilities

Delivers pre-live training to providers, clinical staff, and administrative staff focused on efficiency, delegation, and population health initiatives.
Provides go-live support and at-the-elbow support for the Care Center.
Leverages curriculum and tools to train EHR concepts.
Customizes best practice curriculum based on workflow assessment findings and unique needs of a Care Center.
Monitors online e-learning completion.
Ensures that training is scheduled and delivered on-time.
Leverages reporting of key metrics to identify providers and care centers in need of additional training.
Works collaboratively with Implementation, Product Performance, and Performance Team members to accomplish goals.
Works collaboratively with and serves as an athenahealth SME for other Privia teams.
Provides excellent customer service through creative problem solving and follow through.