Training & Awareness Manager - Strategic Programs

Live Nation Entertainment

2d • $103,000 - $129,000 • Remote

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE At Live Nation, our mission is to maintain the trust and confidence of our fans, artists, employees, and partners. As the Training and Awareness Manager on the CTO Business Office team, you’ll play a critical role in designing and delivering integrated training and communication strategies for the successful adoption of transformational programs. You will lead efforts to educate employees on new service/solution best practices through change communications (articulating what, why, and how of the change, managing multi-channel strategies), driving stakeholder engagement and adoption, and designing role-based training strategies aligned to program objectives and change impacts. This role reports to the VP – Strategic Programs, Office of CTO. This is a remote position with on-site travel to Live Nation offices as needed (up to 50%).

Requirements

• Bachelor’s degree in Business, Communications, Education, Human Resources, Technology or a related field.
• 5+ years of experience in training and development, ideally in a corporate environment
• At least 5 years of hands-on experience in facilitation and instructional design.
• Familiarity with structured frameworks (e.g., Prosci/ADKAR), learning methodologies, or change enablement models
• Proven collaboration skills with the ability to build cross-functional relationships across the business.
• Strong project scoping and analytical skills, with the ability to translate insights into actionable outcomes.
• Project and program management experience within in a large, decentralized business
• Agility, adaptability, and problem-solving skills
• Excellent verbal and written communication skills, adaptable across various personalities and work styles.
• Highly organized, detail-oriented, and able to manage multiple deadlines in a dynamic environment.
• Proficient in collaboration platforms (Slack, O365)
• Proficient in Microsoft Office Suite, webinar platforms, and Workday LMS.
• Familiarity with assessment techniques to measure training impact.
• A proactive, self-starter mindset with the ability to thrive in remote and distributed work environments.
• Demonstrated ability to tailor communication and training to different audiences and experience levels.

Responsibilities

• Own the end-to-end program development, design, delivery, and ongoing management of IT training initiatives, as directed by the office of CTO, and with input from cross-functional SMEs, to support priorities of decentralized businesses.
• Develop and execute program-level communication plans aligned to change enablement milestones and stakeholder needs
• Tailor change enablement approaches for diverse stakeholder groups, including business users, leaders, and operational teams
• Develop and manage Strategic program training materials, including videos, FAQs, and content hosted on internal web portals.
• Plan and facilitate interactive workshops, meetings, and project discussions to foster alignment and engagement across teams.
• Design and deliver training programs in multiple formats—virtual, in-person, hybrid, and micro-learning—to maximize reach and effectiveness.
• Evaluate learner feedback and training metrics to continuously improve content and delivery methods.
• Track and report on the performance of key training initiatives; present updates and insights to senior leadership.
• Stay current on training trends, learning technologies, and industry best practices.
• Contribute to onboarding materials and training resources for new hires.
• Partner with cross-functional teams to align training content with organizational priorities and CTO strategy.

Benefits

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level