Training Consultant - REMOTE

Nationwide Mutual Insurance•Columbus, OH

8d•$87,000 - $162,000•Remote

About The Position

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We take pride in the services we provide and value the relationships we develop in supporting business units to achieve their objectives. Our goal is to be the most trusted, innovative and agile learning and development organization; delivering solutions that build confidence and drive performance. If you are flexible, adaptable, a problem solver, enjoy making a difference by helping people and are driven by your creative energy to share knowledge with others we want to hear from you! As a Consultant, you'll conduct advanced-level technical training classes and programs based on in-depth technical knowledge. You will act as a resource or subject matter expert to trainers and specialists for the design of training programs or projects. You'll be the highest level technical professional, where mastery of subject matter and most advanced skills are required to impact the organization.

Requirements

Ability to work independently, take initiative, and apply a consultative approach to learning
Expertise in assessing content, audience, and goals to recommend effective delivery methods (eLearning, live facilitation, blended formats, etc.)
Proficiency in evaluating training effectiveness using models like Kirkpatrick’s
Strong project management skills with foresight and stakeholder engagement
Solid understanding of Middle Market underwriting and ability to connect learning to real-world application
Knowledge of adult learning methodology and adaptability to different learning styles
Deep understanding of MM underwriting processes and technology
Ability to train on tools, write procedures, and create curriculum to address QA gaps
Mix of technology training (40%) and training projects (60%)
Undergraduate degree desired. Prefer adult education-related field or progress toward advanced degree in a related field.
Typically requires 10 or more years of experience in area of technical expertise.
Additional experience in project leadership, supervisory or adult learning desired.
Subject matter authority related to training area of responsibility with broad technical knowledge beyond area of expertise.
Exceptional understanding of adult education concepts, learning styles, evaluation methods and process/workflow development.
Strong instructional design and eye for business.
Excellent communication skills.
Proven track record to explain sophisticated technical concepts and to analyze program results and recommend solutions.
Strong group dynamics and interactive skills.
Strong project management and consulting skills.
Ability to set priorities, manage time, prioritize work and meet deadlines.

Nice To Haves

Certification in recognized field of expertise (CPCU, AIC, API, AU, etc.) desired.
In some business units there may be additional regulatory requirements for specific certifications (i.e., FINRA series in Nationwide Financial).
Progress towards learning certificate such as CPLP desired.

Responsibilities

Conducts sophisticated technical skills classes, courses and programs. May also conduct other lower level courses as needed.
Schedules training courses and enrolls associates.
Serves as a back-up to other instructors.
Provides continuous evaluation of responses and feedback relative to program development, administration and logistics.
Reviews course content and makes recommendations for improvements, modifications or continuation based on expertise. May also consult on development of materials.
Crafts the appropriate learning experience by researching standard methodologies in advanced technical areas to incorporate into class discussions or to adjust presentation materials.
May provide basic needs analysis and process improvement consulting for assigned business units.
Serves as liaison to various Nationwide task forces based on subject matter expertise and projects as assigned.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire