Training Content Manager

Carrier Enterprise • Charlotte, NC

5h • Hybrid

About The Position

The Training Content Manager leads the strategy, development, and lifecycle management of training content across CE's learning environment. This role collaborates with subject matter experts, training managers, and vendor partners to create high-quality, engaging learning assets that support organizational goals.

Requirements

• Bachelor's degree in Education, Instructional Design, Human Resources, Learning & Development, or related field
• 3–5 years of experience in instructional design, content development, or training program creation with demonstrated project management skills
• Proficiency with eLearning authoring tools (Articulate Storyline, Adobe Captivate) and Learning Management Systems (LMS)
• Strong written and verbal communication skills with solid understanding of instructional design methodologies, adult learning principles, and content development best practices
• Ability to build effective working relationships with subject matter experts and cross-functional partners; strong attention to detail with excellent organizational and time management skills

Nice To Haves

• Professional certification in instructional design
• Experience in corporate training or enterprise learning environment
• Multimedia production experience (video, audio, graphics) or graphic design/media production knowledge
• Familiarity with eLearning standards (SCORM, AICC, xAPI)

Responsibilities

• Lead the design, development, and refinement of training materials across all formats (e-learning, instructor-led, job aids, performance support tools)
• Manage the full lifecycle of training content projects, ensuring alignment with priorities, timelines, and budgets
• Collaborate with subject matter experts and stakeholders to define training needs, validate accuracy, and ensure organizational alignment
• Apply instructional design best practices and adult learning principles to create engaging, effective learning experiences
• Oversee third-party development partners to ensure quality, consistency, and adherence to requirements
• Maintain content standards, templates, governance practices, version control, and compliance requirements
• Analyze learner data and performance insights to identify improvement opportunities for content quality and engagement
• Monitor industry trends and implement process improvements to enhance development efficiency and learner experience

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager