Training Facilitator

Research Foundation of The City University of New York•New York, NY

1d•$75,000 - $85,000•Hybrid

About The Position

The ACS Workforce Institute seeks a full-time Training Facilitator to deliver learning programs within the context of child welfare and juvenile justice. This person will work as part of the Learning Operations team to deliver and support learning for child welfare and juvenile justice professionals at ACS and their contracted provider agencies.

Requirements

Bachelor’s degree in social work, adult learning or related field.
At least two years of experience facilitating or teaching in postsecondary or professional learning environments.
At least two years of human services or related experience.
Strong presentation skills in multiple modes to diverse audiences.
Demonstrated ability to facilitate learning using industry best practice for training strategies, classroom management and engaging participants.
Ability to work in a fast-paced and changing environment with multiple priorities that need to be effectively managed, while maintaining composure and flexibility in a structured environment.
Strong problem-solving abilities to independently resolve routine and complex issues.
Ability to work effectively as part of a team.
Must be able to lift, move up to 30 lbs.
Strong computer skills, including Microsoft Office and video conferencing tools.
This is a hybrid position, requiring flexibility to be in-person and work virtually.
Candidates must be authorized to work in the United States on a continuous basis. Sponsorship is not available for this position.

Nice To Haves

Master’s degree preferred.
Direct care/service child welfare experience a plus.
Experience in coaching preferred.

Responsibilities

Learning Delivery Facilitate standardized learning programs across multiple training locations and virtually as assigned and approved.
Apply adult learning concepts and foster an effective learning environment for participants.
Contextualize learning to model and implement best practices for child welfare professionals using prepared training materials.
Complete training preparation, collaboration with other facilitators, and ongoing professional development.
Ensure participants meet training objectives and complete activities in accordance with provided curriculum.
Operational & Administrative Perform day-to-day operational responsibilities, including the set-up and closeout of learning spaces, including virtual training platforms.
Complete required reports (such as attendance rosters or coaching reports) and communications with internal administrative and support teams.
Participate in regularly scheduled meetings, including workstream-wide and organizational-wide.
Other/Project-Based As needed, provide ongoing transfer of learning opportunities, including individual & group consultation, on-site/virtual support and coaching.
Serve as a reviewer on project teams for learning programs and/or revisions for existing learning programs.
Other duties as assigned.