Training Manager - Personal Lines

Baldwin Group Colleague•The Villages, FL

About The Position

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Training Manager (Q&A/Production) will oversee training and development of existing colleagues and the new hire training program.

Requirements

License/Certifications: Either a 20-44 or 2-20 Personal Lines insurance license required
High energy, self-motivated individual with strong people skills who is comfortable and experienced in training large groups and public speaking.
Minimum High school diploma/GED, Undergraduate/bachelor’s degree preferred.
Minimum 3-5 years training and development experience highly recommended.
Strong knowledge of Insurance- Personal Lines
Intermediate to advanced level skills with all Microsoft office products and be knowledgeable in some type of training development software.

Responsibilities

Develop and lead the new hire training program.
Be the leader and direct manager for all hires while they are in the training program. This includes coaching, training, performance improvement and deciding when the colleague graduates from the program.
Work with the other leads or trainers to develop best in class training for both new hires and existing colleagues.
Oversee the development and ultimately approve all training material.
Work with existing and future carriers in rolling out carrier specific training.
Recruits, screens, and interviews candidates.
Approves and recommend candidates for hire.
Assigns day to day work or responsibilities.
Conducts training of others.
Provides feedback and coaching to others.
Monitors work accuracy and performance.
Conducts and delivers, or works alongside leads, on performance evaluations.
Determines, or works alongside leads, appropriate disciplinary/performance improvement actions if needed.
Approves and/or recommends terminations if needed.