Training Manager

Perry's Ice Cream•Akron, NY

1d•$75,000 - $82,000

About The Position

The Training Manager leads the development of the Operations Team relating to training, qualifications, selection, documentation, and succession planning of the operations hourly team. Ensures leaders are following training guidelines and programs that promote team member engagement and success. Develops training programs that improve employee performance, retention, engagement, and morale. Utilizes knowledge of manufacturing processes and capabilities to integrate training and performance goals to ensure team members and leaders are focused and on schedule with team member development. Manages operational data from Red Zone in support of the Operations Team in measuring and defining opportunities for achieving goals and continual improvement. Support the production of safe, high-quality products and team member safety.

Requirements

Associates degree required; Preferred Bachelor Degree, in Business, Planning, Operations, Education, or Psychology field of study.
Proficient with Microsoft Office Suite; Excel (intermediate or advanced proficiency preferred), Word, Outlook and PowerPoint
Strong analytical problem solving skills
Confidence with education or training of Team Members on related content
Successful track record of managing multiple projects and adapting to changing conditions
Be results-driven achiever with excellent organizational skills
Excellent verbal and written communications skills
Effective group presentation, facilitation, and communication skills
Establish and maintain effective working relationships with leaders, team members, and outside contacts
Successful in shaping positive workplace culture in a manufacturing environment
Ability to coach and influence at all levels in the organization
Able to support Continuous Improvement initiatives and implementation

Nice To Haves

Experience in supply chain and manufacturing support role preferred.
Experience with Red Zone or similar manufacturing software preferred.
Knowledge of Continuous Improvement and Lean concepts

Responsibilities

Manage coordination of Training related initiatives to support the Operations Team.
Lead the development and implementation of the operations Training Curriculum in partnership with Operations Leaders.
Operational support with the implementation and utilization of Learning Management Systems (LMS), which will allow various departments to deliver training content to the workforce.
Provide data management support with the use of the Redzone database, to include Team Member interaction and support at all levels.
Interact with internal departments and Redzone support coaches for the identification and resolution of database related challenges.
Administration of team member qualification and evaluation process to include maintenance of training materials and checklists, reminders & record keeping of reviews
Active participation on corporate communication and recognition teams.
Partners with departmental leaders in workforce planning and training to support corporate succession planning and qualified staff.
Serve as the new hire onboarding champion.
Develop onboarding curriculum and processes to ensure all team members receive a warm welcome and are set up for success beyond their first day.
Champion the development of mentoring programs for hourly TM’s.
Ownership of employee job training programming.
Hands-on coordination and development of training plans, content, delivery, and tracking methods as needed to leverage technology that match the needs of the workforce.
Coordinate with supervisors and managers as needed to maintain the program and systems.
Coordination of individual training plan delivery; interface with trainers and trainees to facilitate feedback and adjust training as needed.
Support the development of front line supervisors through training and documentation.
Additional responsibilities as assigned.