Training Operations Specialist I

Milwaukee Tool•Brookfield, MT

27d

About The Position

WE ARE ONE TEAM THAT BUILDS LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide best-in-class training and development experiences for our people. Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen. Training & Development Organization’s Purpose: Drive business performance with competency-based learning to empower employees and feed pipeline or future leaders Strengthen our culture by cultivating TTI as a learning organization using transparent communication, access, and engagement, and Upskill our workforce of the future with new knowledge and skills to keep pushing the business forward Your Role on Our Team The Specialist I (L1) Training Operations is focused on the administration and support of key training, including leadership development, marketing training, engineering training, and sales training. It is housed in the Shared Services team who is responsible for supporting the training and development function with critical support, including Digital Training, Learning Operations, and Learning Design. You’ll be DISRUPTIVE through these duties and responsibilities:

Requirements

A bachelor's degree in Human Resources , Organizational Development, or a related field (or equivalent professional experience in place of a degree).
No professional experience necessary to excel in this role.
Exceptional interpersonal, customer service, problem-solving, verbal, and written communication, attention to detail and conflict-resolution skills.
Skilled in Microsoft Office Suite –Microsoft Teams, Excel, Word, and PowerPoint

Responsibilities

Execute day-to-day tasks for the training and development function including scheduling, resourcing and support management.
Design, produce and deploy key department communication.
Plan and manage in-person and virtual training events, including preparation of printed materials, technology setup (audio/visual), catering, and classroom arrangements.
Assist in the execution of new hire onboarding by preparing materials, setting up classrooms, providing day-of support, and administering and tracking new hire content in the Learning Management System.
Manage scheduling, inventory, and maintenance of training rooms, including managing a classroom schedule of 50 + courses annually.
Coordinate with IT, Facilities, and Business Partners to address technology/facility needs.
Provide technical support within the LMS including creating courses and events, pulling reports and rosters and tracking attendance, as needed.
Execute Training Champion program, assisting employees across Milwaukee Tool to execute, track, and evaluate training.
Ensure proper communication of new courses and events to stakeholders via email and other channels.
Maintain and update SOPs to reflect current practices.
Address Training and Development inbox requests by providing prompt and professional responses, ensuring efficient resolution of inquiries, and escalating or directing specific requests to the appropriate team members as needed.