Training Specialist

Better • Irving, TX

1d • $65,000 - $85,000

About The Position

We are seeking a high-energy Training Specialist to join our team in Dallas. In this role, you will deliver engaging training programs that accelerate mortgage sales professionals’ readiness, sharpen their sales skills, and strengthen compliance. Using our Tell–Show–Do–Practice–Review model, you’ll coach professionals through real-world mortgage scenarios, helping them gain confidence using Tinman technology and drive business results.

This is more than a “stand-and-train” job — you’ll be a mentor, culture-bearer, and performance multiplier.

Requirements

• 2+ years mortgage experience
• Strong public speaking and facilitation skills (in-person and virtual)
• Confidence managing groups and energizing audiences
• Basic understanding of mortgage lifecycle or proven ability to learn complex technical systems quickly

Nice To Haves

• Hands-on experience with LOS platforms (Encompass, Blend, Optimal Blue, Melo, Salesforce, LOLA, Ignite) is preferred
• Mortgage industry experience (LC, LOA, processor, or operations) preferred
• Corporate training, coaching, or instructional design background preferred
• Sales training or customer-facing leadership experience preferred
• Certifications (ATD CPLP, SAFE Act, coaching credentials) preferred

Responsibilities

• Facilitate live and virtual training sessions for new and experienced sales professionals
• Teach mortgage fundamentals, Tinman workflows, compliance basics, and borrower engagement skills
• Sales coach production roles (objection handling, disclosures, rate conversations, etc.)
• Track trainee performance with KPIs such as speed-to-competency, talk-to-app ratios, and borrower satisfaction
• Collaborate with peers to innovate training activities, roleplays, and assessments
• Embody and enforce team IMPACT (Integrity, Mastery, Presence, Accountability, Clarity, and Tenacity)

Benefits

• Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
• Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
• Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
• Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
• Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
• Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
• Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
• Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed