Transaction Processing Associate

ConduentCharlotte, NC
1d$19Onsite

About The Position

Transaction Processing Associate Onsite Pay rate: $19 an hour, which may be below your state’s minimum wage. Please take this into consideration when applying. Schedule: Sunday - Thursday 9:00pm - 5:30am Do you thrive in delivering exceptional, high-touch customer experiences while solving complex issues with precision and care? Are you detail-oriented, professional, and motivated to make a meaningful impact? If so, Conduent invites you to apply to the Benefits Specialist role. As a Transaction Processing Associate, you’ll be part of a supportive, high-performing culture that values excellence, accountability, and individual contributions. In this role, you’ll provide elevated service to our members and make a real impact on their benefits experience. About the Role:

Requirements

  • Attention to detail with accuracy and good eye-hand coordination
  • Ability to lift up to 15-20 pounds
  • Must be able to work overtime as required
  • Ability to sit and stand for long periods of time
  • Flexibility and willingness to learn and be utilized in all areas of operation
  • Open minded with a positive attitude
  • Must be able to successfully complete a background check and drug screen

Nice To Haves

  • Remittance Processing or banking operations experience preferred
  • Ability to analyze and comprehend client’s standard operating procedures and instructions
  • Intermediate computer skills.
  • Production environments focus on meeting deadlines and quotas

Responsibilities

  • Operating Imaging/Extraction Equipment (OPEX Falcon)
  • Preparing batches of work by extracting checks and remittances from envelopes
  • Verifying negotiability of checks through customer specific instructions for processing
  • Balancing/reconciling paper documentation
  • Demonstrating proficiency in all complexities, processing modes and department equipment
  • Maintaining site productivity and quality standards
  • Contributing to meeting team goals in addition to individual responsibilities
  • Ensuring that all customer and bank guidelines are followed as related to operations, internal audit and security, and general practices

Benefits

  • health insurance coverage
  • voluntary dental and vision programs
  • life and disability insurance
  • a retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time
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