Transactions Specialist I - Card and Statement Production / 2nd Shift

JPMorgan Chase & Co. • Coppell, TX

22h

About The Position

Join a team where every day brings new challenges and opportunities to make a difference.
As a Transactions Specialist I within the Card Fulfillment team, you’ll play a vital role in the secure handling and processing of sensitive card inventory, supporting seamless transaction experiences for our customers. This is an excellent opportunity to develop your skills in a dynamic, technology-driven environment where attention to detail and a commitment to security truly matter.

Requirements

• Ability to follow detailed procedures for secure data handling
• Developing proficiency with automation and digital tools
• Strong attention to detail and commitment to data security
• Basic data analytics skills
• Effective communication and customer service skills
• Ability to work collaboratively in a team environment
• Willingness to learn and adapt to new technologies
• High school diploma or GED required
• Ability to sit, stand, walk, and occasionally lift up to 50 pounds
• Commitment to maintaining confidentiality and compliance standards

Nice To Haves

• Beginner-level skills in conflict resolution and process improvement
• Experience working with cross-functional teams
• Interest in automation and process optimization

Responsibilities

• Process and clear card vault transactions, ensuring secure and accurate handling of sensitive card inventory
• Maintain the integrity and efficiency of card vault systems by following established procedures and security protocols
• Assist in the manual area with document transactions, ensuring accuracy, completeness, and timely processing
• Support the box work area by preparing, packaging, and shipping cards through manual processes, maintaining high standards of quality and security
• Respond to internal and external inquiries related to card vault, document transactions, and card shipments, providing excellent customer service
• Utilize automation tools and digital systems to optimize transaction processing and inventory management
• Escalate non-standard or complex issues to supervisors or senior team members according to established protocols
• Maintain up-to-date knowledge of card vault operations, manual processing procedures, and shipping requirements
• Accurately document all processes, transactions, and inventory movements to ensure compliance and traceability
• Participate in audits, inventory counts, and quality control checks as required
• Contribute to a safe, organized, and efficient work environment by following all company policies and procedures

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED