Transformation Lead

QBE Insurance Group•Madison, WI

About The Position

The purpose of this role is to lead the execution of strategic transformation initiatives that improve business processes. It entails assessing existing processes and operational procedures and leveraging relationships with transformation leaders and internal resources to deliver continuous improvement for business units and functional support teams. The Transformation Lead is accountable for shaping, governing, and optimising the Enterprise Digital, Security and Operational Resilience (EDSR) change portfolio. The role ensures that initiatives are strategically aligned, value‑driven, realistically sequenced, and governed through consistent portfolio, benefits, and change management disciplines.

Requirements

Safe, Scrum, Kanban, Design Thinking, Coaching education
Proven Agile program delivery experience
Proven results leading complex scale change to agile ways of working using Safe, Scrum and Kanban
Experience of building agility into traditionally structured organizations

Responsibilities

Strategic Alignment & Architecture Integration Work seamlessly with Strategy and Architecture teams to ensure new pipeline initiatives are aligned with departmental and organisational strategic direction. Translate strategic objectives into coherent, prioritised roadmaps that balance regulatory, risk, and value‑driven change across EDSR.
Roadmap & Portfolio Ownership Own and maintain EDSR roadmaps, ensuring alignment with approved strategies, interdependencies, funding horizons, and the broader enterprise change portfolio. Ensure roadmaps remain current and actionable as priorities, capacity, and risk profiles evolve.
Business Case & Readiness Assurance Drive the creation and refinement of business cases by ensuring that: The problem statement, scope, risks, dependencies, and intended outcomes are clearly defined Business readiness, operational impact, and change/adoption considerations are explicitly assessed at a proportionate level Provide assurance that business cases are decision‑ready and support sound, evidence-based investment decisions. Partner with business and change management leaders to ensure initiatives are supported by appropriate adoption, communication, and readiness plans, enabling sustainable change and value realisation.
Portfolio Prioritisation Own backlog governance and prioritisation, providing end‑to-end assurance of the EDSR change portfolio, together with the PMO from intake through delivery and closure. Establish and operate a portfolio planning cycle to evaluate new demand post‑intake and confirm what initiatives should enter the portfolio based on strategic alignment and value
Agile & Incremental Delivery Enablement Promote and enable the effective use of agile and iterative delivery approaches across initiatives. Ensure initiatives are appropriately scoped to deliver incremental value, minimum viable outcomes, and early benefits realisation. Support the definition, implementation, and oversight of the benefits realisation framework to track intended and realised value across the EDSR change portfolio, ensuring initiatives deliver measurable strategic and business outcomes.
Executive Stakeholder Management & Decision Support Establish early executive‑level accountability for initiatives, including clear ownership, sponsorship, and decision rights. Act as a trusted advisor to senior stakeholders by: Facilitating trade-off discussions and scenario analysis Providing portfolio‑level insights, options, and strategic recommendations
Enterprise Governance & Forums Coordinate the submission of business cases, roadmaps, and supporting materials to the Enterprise Technology Office and other relevant governance forums. Ensure governance discussions are outcome‑focused, decision‑led, and aligned to strategic priorities.

Benefits

30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

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