Transfusion Services Quality & Compliance Analyst, UWMC - Montlake

University of Washington • Seattle, WA

12d • Hybrid

About The Position

Who we’re looking for: The UW Medicine - Department of Laboratory Medicine & Pathology (DLMP) in Seattle, WA has a fantastic opportunity for a Quality & Compliance Analyst with the Transfusion Services Team at the University of Washington Medical Center – Montlake. Are you passionate about driving patient safety and shaping the future of laboratory quality? As our Transfusion Services Quality & Compliance Analyst, you’ll play a pivotal role ensuring every blood transfusion across UW Medicine meets the highest standards for safety and efficacy. You’ll navigate challenging regulatory environments, assist with process improvements, and empower staff through mentorship and training, all while promoting a culture of quality and continual improvement. This is your opportunity to innovate, collaborate, and be a catalyst for excellence in the Transfusion Service Laboratory. Work schedule: 100% FTE Monday – Friday Day shift Occasional telework (schedule to be discussed with the hiring manager)

Requirements

• Accredited bachelor’s degree in medical laboratory science OR equivalent education.
• Medical Laboratory Scientist certification with the American Society for Clinical Pathology or equivalent, or certification with a specialty organization appropriate to the laboratory division.
• Two (2) years of professional experience in a hospital blood bank or quality/regulatory role

Nice To Haves

• Strong skills in Microsoft Excel, Word, and PowerPoint.
• Lean Six Sigma Certification (any level) or CQA or CQM certification by the American Society for Quality.
• Previous experience with electronic quality management and document control systems.

Responsibilities

• Quality Management & Regulatory Compliance Serve as the front-line resource for staff questions and issues relating to quality and compliance across all TSL operations.
• Collect, review, and evaluate non-conformance reports, event investigations, deviations, and safety concerns, ensuring timely resolution and compliance with regulatory requirements.
• Maintain comprehensive records in the electronic quality management system and track trends for ongoing improvement.
• Collaborate with leadership to ensure ongoing compliance with CAP, FDA, AABB, Joint Commission, state, and institutional regulations.
• Perform and participate in routine quality audits.
• Process Improvement & Reporting Identify, recommend, and help implement process changes for greater efficiency and regulatory compliance, documenting all corrective and preventive actions.
• Analyze and report on quality metrics, presenting data to committees and leadership to inform decision-making.
• Participate in or lead quality improvement teams and initiatives.
• Validation & Compliance Support Assist in the development and execution of validation plans for new processes, procedures, and equipment.
• Provide technical support during validation activity and ensure documentation meets all regulatory and accreditation requirements.
• Product Suitability & Patient Safety Collaborate with staff and medical directors to assess the suitability, safety, purity, potency, and efficacy of blood components during investigations of deviations or adverse events.
• Work with interdisciplinary teams, including Nursing and Clinical departments, to address cross-department quality or safety issues.
• Staff Training, Mentorship & Communication Deliver quality, regulatory, and safety training to TSL staff, maintaining documentation of training and staff competencies.
• Mentor team members to support consistent and accurate quality practices.
• Communicate updates on procedures, protocols, or regulatory requirements, ensuring clear and timely dissemination to all applicable staff.
• Technical and Operational Support Provide technical oversight for equipment calibration, maintenance, and quality control.
• Utilize laboratory information systems, databases, and office software to support quality operations.
• Work collaboratively with IT and instrument vendors to resolve interface and performance issues.
• Provide coverage support in routine laboratory operations such as testing, allocation and inventory management as required.

Benefits

• Vacation time and sick time off that accrue monthly, including 12 paid holidays.
• State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
• Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
• Excellent healthcare, dental, disability, retirement, and other plan options.
• Lots of free fantastic fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level