Transit Supervisor, Demand Response - Transportation Services

University of Wyoming • Laramie, WY

4d • Onsite

About The Position

Under general supervision, organize, coordinate and supervise daily SafeRide, and/or Paratransit operations, including direct oversight of personnel, safety, scheduling, and customer service. This position has been deemed essential as addressed in the University of Wyoming’s Employee Handbook . Employees in essential positions may be required to work during emergency closures and winter closure based on the nature of their job duties and the reasons for the closure. This position involves on-call status. This position is grant funded and considered at-will employment.

Requirements

• High School Diploma or GED
• 3 years work-related experience, 1 year supervisory experience preferred
• Applicants must be 21 years of age or older. (There may be times when alcohol may need to be confiscated).
• Applicants must be able to pass pre-employment drug screening and participate in a random drug and alcohol testing pool.
• Complete application including: cover letter, resume/CV, and contact information for 4 work-related references.
• Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP .
• Wyoming Commercial Driver License, class B with air brake and passenger endorsement or ability to obtain within 6 months of hire.
• TSI (Transportation Safety Institute) Paratransit training, or ability to obtain within 2 weeks of hire.
• First Aid and CPR certification, or ability to obtain within 2 weeks of hire.

Nice To Haves

• Preference will be given to those with demand response transit experience.
• 1 year of supervisory experience
• 1 year of training experience
• Experience with Microsoft office suite, specifically Microsoft Excel.

Responsibilities

• Supervise and coordinate SafeRide and/or Paratransit operators including regular evaluations of employees.
• Coordinate equipment resources.
• Oversee preparation of scheduling assignments for drivers.
• Participate in the selection, training, and certification of transit personnel.
• Review pre and post-trip inspection reports; coordinate maintenance and repair activities for operations, equipment and vehicles.
• Assist in developing and enforcing security, safety, and department regulations and policies.
• Respond to and investigate accidents, incidents, and complaints.
• Maintain ridership and other transit-related data and report to management as directed.
• Provide training for employees as needed.
• May maintain inventory records; order and receive supplies and equipment.
• May assist with budget planning for area and oversee budget expenditures for designated area.
• May perform backup driving and/or dispatching duties as needed.
• Participate in committees as assigned.
• Participate in community outreach and resource fairs.

Benefits

• Generous Retirement Contributions : The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.
• Exceptional Health & Prescription Coverage : Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs .
• Paid Time Off : Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.
• Tuition Waiver : Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.
• Wellness and Employee Assistance Programs : Stay healthy with wellness initiatives, counseling services, and mental health resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED