Transition Analyst (Multifamily)

Cushman & Wakefield • Saint Louis, MO

3d

About The Position

POSITION PURPOSE The Transition Analyst supports the Transitions & Property Management teams throughout the onboarding and offboarding processes while providing a high level of detail and customer service. As part of the Transitions team, the Analyst is also involved in special projects and ensures data integrity in all department tools & systems. The Analyst must provide a high level of support, collaborate with all members of TQC, and be an effective communicator. POSITION PURPOSE The Transition Analyst supports the Transition s & Property Management teams throughout the onboarding and offboarding processes while providing a high level of detail and customer service . As part of the Transitions team, the Analyst is also involved in special projects and ensures data integrity in all department tools & systems . The Analyst must provide a high level of support, collaborate with all members of TQC, and be an effective communicator.

Requirements

• Bachelor Degree
• 3+ years of relevant experience
• Or any similar combination of education and experience
• Experience in real estate and basic accounting knowledge, including understanding Property Management function, lease administration, and tenant leases/reconciliations preferred
• Proficiency with Microsoft Office products, including Word, Excel, and Outlook
• Smartsheet knowledge i s beneficial but not
• Ability to understand, interpret, and abstract complex real estate terminology
• Effective time management skills
• Detail oriented, organized, and thorough
• Proven record of providing excellent internal and external customer service
• Excellent interpersonal skills with high initiative, flexibility, and team approach to work
• Excellent oral and written communication skills
• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours
• May involve periods of standing, such as operating at a copier/fax/scanner
• Regularly required to talk, hear, and use hands and fingers to write and type
• Ability to speak clearly so others can understand you
• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays
• Ability to observe details at close range

Responsibilities

• Complete required tasks timely for all assigned onboarding and offboarding property management assignments with minimal guidance and/or supervision
• Track completion of tasks in department tools
• Ensures data integrity across all department transition tools
• Assist Transition Specialists , Sr. Transition Specialists, and Managers with reporting and coordination of assignments
• Proactively communicate potential risks and provide potential solutions
• Collaborate with Property Management teams and other partners in the transition to obtain property information, analyze and interpret reports, field questions, make recommendations, establish solutions, and resolve issues
• Track receipt of various documentation and proactively complete required action items once received
• Audit and interpret documentation received to ensure accurate setups/decommissions
• Support the maintenance of t ransition c hecklist s and department tools that itemize all aspects of a property transition
• Maintain and complete all department tools
• R e gularly audit and maintain property and client information in databases to ensure accurate system data
• Occa sionally att end and support internal and external transition calls
• Maintain relationships with fellow support groups and Property Management teams
• Develop transition process improvement initiatives and create documentation of processes
• Proactively provide suggestions and solutions to property transition process
• Lead and execute special projects as assigned

Benefits

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to support causes important to you & your community
• 1 4 Company Holidays
• Paid Parental Leave
• Medical, Dental, Vision, & Life Insurance, with other supplementary benefit options, including pet insurance; Pre -Tax spending accounts
• Company Discounts Program to many major retailers & service providers
• Company-provided Personal & Professional Development, including access to LinkedIn Learning, Employee Assistance Program, & Counseling Services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level