Transportation Manager

Domino's•Eagan, MN

13h

About The Position

MAKE GREAT PIZZA — AND MORE — POSSIBLE Be a part of the world's #1 Pizza company and watch your career grow! Manage the delivery and service department usually less than 40 drivers. Formulate and administer policies, programs and procedures for the delivery and service department, including schedules, rates, routes, and assignment of drivers and vehicles. Build and maintain positive customer relationships, managing all customer service complaints and concerns effectively. Manage/comply with federal, state, company policies, local laws, transportation programs and regulations.

Requirements

2-year degree or some college, plus equivalent work experience may be accepted. Bachelor’s degree preferred
3-5 years of Transportation experience with a proven track record in logistics
Minimum 3-5 years supervisory experience with proven ability to develop and lead team members in meeting goals and objectives
Thorough working knowledge of Department of Transportation rules and compliance regulations
Results-oriented with strong organizational, decision making and people skills
Strong knowledge of Microsoft office software
Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed
Ability to work a full-time/flexible schedule including nights, weekends, and holidays
Must successfully pass a background checks every third year on your anniversary date
Read, analyze, and interpret general business periodicals, professional journals, and technical procedures
Must be able to lift up to 50 lbs., perform heavy pushing/pulling of product, work in refrigerated conditions [33-38 degrees], and work in environment with exposure to loud machinery, when necessary

Nice To Haves

Commercial Driver’s License Class A would be a plus

Responsibilities

Manage the Delivery & Service Department
Lead the Team
Develop plans, policies, and procedures for D&S department
Attend and participate in annual Leadership & Development training sessions
Conduct safety/team/quarterly meetings
Perform other duties as assigned by Manager and/or Director
Conduct yearly performance appraisals on your drivers and staff.
Prepare annual D&S department budget for Director-Supply Chain Center review and approval
Review and approve D&S department payroll
Review cost statements to identify excessive expenses and make recommendations for cost containment
Audit and approve invoices from leasing company
Manage overall performance of truck leasing company to ensure PM’s are met to Domino’s standard and repairs are completed timely
Generate all D&S related reports, including backhauls and the weekly key indicator summary
Conduct monthly Comdata audits to ensure fuel compliance
Plan, review, and revise driver schedules to ensure increased efficiency and lower costs
Conduct continuous analysis of vehicle and driver assignments and analyze scheduling for possible consolidation
Continuously analyze proposed schedules and rates, initiate preparation and distribution of proposed trip schedule changes and submit analyses of data and rescheduling recommendations to WRC Transportation team
Conduct route analysis to identify cost-saving opportunities
Conduct route observations to ensure Drivers are performing as required
Monitor mis-deliveries and develop avoidance strategies
Monitor driver hours of service via onboard computerized system (PeopleNet)
Monitor Drive camera videos for SCC compliance
Review driver logs and paperwork
Oversee maintenance of driver qualification file
Conduct daily dynamic routing
Oversee and be prepare for operational and transportation audits throughout the year
Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)
Oversee fleet image
Build and maintain positive customer relationships with franchisees, store managers and crew, leasing company, etc. Provide guidance to D&S team members on customer relations issues and act as a role model for building. maintaining positive relationships.
Provide timely responses to Slice of Pie complaints
May participate on the Transportation Advisory Board
Visit new store builds to determine delivery accessibility, and report findings to Director
As needed, if qualified, drive company commercial vehicle or straight truck for deliveries or to leasing company for service/maintenance