Transportation Manager

Evergreen Goodwill • Seattle, WA

18h • $90,000 - $105,000

About The Position

The Transportation Manager oversees and maintains the daily operations of routes and driver performance in multiple lines of Goodwill business: Donation pick-ups, roll-off and tractor trailer vehicles. Ensures excellent internal and external customer service. Responsible for the safe operation of all equipment and vehicles.

Requirements

• High School diploma or equivalent; college degree preferred.
• Minimum 5 years’ experience in transportation environment with 2 years in Management or supervisory experience required.
• Experience or working knowledge of logistics, shipping, receiving, scheduling, interviewing and hiring.
• Knowledgeable of working with various GPS/Fleet management solution systems.
• Must be able to pass Pre-Employment drug and alcohol test.
• DOT and FMCSA knowledge.
• Understanding of Commercial Drivers Licensing.
• Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities.
• Ability to take ownership and be accountable for issue resolution and general customer satisfaction.
• Ability to handle multiple deadlines in a faced paced environment.
• Ability to speak, write, and understand English fluently.
• Take ownership and be accountable for issue resolution and general customer satisfaction.
• Must be able to pass Pre-employment drug and alcohol test.
• Current Washington State Driver’s License required and proof of insurance.
• Proficiency with Microsoft Word, Excel, and Outlook and Teams. Experience working with Transportation software preferred.
• Ability to learn new technology and software as related to the job.
• Organizing, sorting, categorizing, counting, adding, subtracting
• Problem solving
• Strong verbal and written communication skills
• Analyzing and interpreting data
• Prioritization
• Attention to detail
• Time management and multi-tasking
• Leadership and coaching skills
• Maintain reliable attendance.

Nice To Haves

• CDL Driver’s License preferred.

Responsibilities

• Oversee all transportation operations including deliveries to and from stores, ADC’s warehouses, special events, Mobile Operations and waste removal.
• Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements. Maintain rapport with donation sites, stores and vendors to ensure quality service and support.
• Prepare truck drivers and dispatchers work schedules. Approve vacation and schedule modifications. Maintain attendance/punctuality records, review sick leave, overtime, wages and salary issues.
• Ensure that payroll information is accurate for processing. Maintains and reports budget P&L for Transportation Operations.
• Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-route activity for better efficiency. Sets and monitors productivity, service, and safety targets for each route and driver.
• Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate. Plans and facilitates regularly scheduled Transportation Department meetings
• Ensure compliance with all Seattle Goodwill policies and DOT/OSHA safety and security regulations.
• Assists in determining rental requirements and equipment needs.
• Maintain accurate record keeping for all maintenance and repairs on Transportation equipment.
• Prepare and maintain all necessary operational reports and records as assigned.
• Demonstrate excellent internal and external customer service skills.
• Act as a liaison for the department when working with other SGW departments
• Upholds safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Other duties as assigned.

Benefits

• A health plan that includes medical, dental, vision and prescription coverage
• 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
• Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
• Flexible Spending Accounts (FSA) Plan
• Roth and 403(b) Retirement Savings Plan program
• Paid vacation, (9) holiday and sick time
• Limited paid time off for Jury Duty and Bereavement Leave
• Employee discounts
• Employee referral bonus
• Employee Assistance Program (EAP)
• Mentorship Program
• Career Advancement Opportunities
• Paid Job Training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED