Transportation Operations Manager

GooglePhoenix, AZ
7h$132,000 - $194,000

About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. As the Global Transportation Operations Manager, you will guide the execution of global transportation operations. In this role, you will enhance the customer experience and drive more efficient transit at reduced expense. You will be responsible for managing all activities related to transportation (e.g., international air, ocean freight, domestic transportation within regions) from suppliers to final data center facilities while managing total cycle time, performance, and costs.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in a customer or client-facing role supporting supply chain or logistics.
  • 7 years of experience analyzing data and generating business insights.
  • 5 years of experience with data center logistics.

Nice To Haves

  • MBA or Master's degree in a related field or CSCMP certification.
  • 7 years of experience in multi-modal transportation operations.
  • 7 years of experience using data analysis to drive decision-making.
  • Experience in data center equipment environments or computer component manufacturing.
  • Knowledge of SQL, analytics and Operations Six Sigma certification or other relevant operations coursework.

Responsibilities

  • Define and execute a long-term global transportation strategy for inbound components and finished goods to ensure seamless delivery to data center facilities.
  • Drive network accountability by utilizing Key Performance Indicators and trending analytics to monitor cycle times, carrier performance, and total landed costs.
  • Manage end-to-end global freight operations including international air, ocean, and domestic transport to improve customer experience and reduce overall expenses.
  • Serve as the global subject matter expert to align processes and systems across information technology teams, third-party logistics partners, and cross-functional stakeholders.
  • Lead program life-cycles and continuous improvement initiatives, overseeing everything from business case development to change management and training.
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