Transportation Supervisor DOT

Ben E. Keith Co•Albuquerque, NM

About The Position

The Transportation Supervisor DOT will directly manage the daily delivery process in accordance with company policies and procedure to ensure the timely and efficient delivery of products to Ben E. Keith customers. Note - This position requires a valid Class A CDL. Applicants will not be considered without this requirement. The Transportation Supervisor DOT will report to the Transportation Manager. Duties for this position include: Collaborate with peer supervisors to manage daily routes and activities of transportation personnel Manage all shuttle drivers and schedules for each shuttle site including vacation requests and call-ins. Enforce transportation policies and procedures to maintain equipment performance and ensure compliance of BEK safety and transportation guidelines Manage delivery operations to ensure complete customer satisfaction with internal and external customers Perform nightly audits of dark drop delivery procedures to ensure safe delivery and cold chain policies. Perform daily administrative tasks to ensure the timely reporting of work activities, personnel time, expenditures and verify the efficient shipping and delivery of products Perform customer deliveries and shuttle runs if needed to ensure timely delivery of products to customers Train new employees and guide current employees on routes, product delivery, completion of paperwork, and compliance with all safety requirements. Perform employee evaluations and disciplinary actions as needed Perform timely investigation and reporting of all accidents, injuries and incidents to appropriate personnel Represent Ben E. Keith Company with professionalism, a positive attitude and professional dress code

Requirements

Commitment to Ben E. Keith company principles and standards
Knowledge of customer service principles; including needs assessment and meeting quality standards for services
Ability to understand and enforce regulatory guidelines and to prioritize multiple projects, assignments and tasks
Ability to use Microsoft Office, including Word, Excel and PowerPoint to write reports, correspondence and communications and effectively present information to employees in a written or verbal format
Manage employee turn-over by maintaining or improving employee morale, and identifying and correcting obstacles
Ability to travel overnight when needed
3 – 5 years of related experience; including at least one year of management experience is required
Knowledge of DOT guidelines and related regulatory guidelines required
Valid New Mexico Class A CDL with Doubles endorsement required. Doubles endorsement must be obtained before starting the position
No more than one moving violation in the past 3 years
Must be able to pass pre-employment background check, physical, and drug screen
High school diploma or GED

Responsibilities

Collaborate with peer supervisors to manage daily routes and activities of transportation personnel
Manage all shuttle drivers and schedules for each shuttle site including vacation requests and call-ins.
Enforce transportation policies and procedures to maintain equipment performance and ensure compliance of BEK safety and transportation guidelines
Manage delivery operations to ensure complete customer satisfaction with internal and external customers
Perform nightly audits of dark drop delivery procedures to ensure safe delivery and cold chain policies.
Perform daily administrative tasks to ensure the timely reporting of work activities, personnel time, expenditures and verify the efficient shipping and delivery of products
Perform customer deliveries and shuttle runs if needed to ensure timely delivery of products to customers
Train new employees and guide current employees on routes, product delivery, completion of paperwork, and compliance with all safety requirements.
Perform employee evaluations and disciplinary actions as needed
Perform timely investigation and reporting of all accidents, injuries and incidents to appropriate personnel
Represent Ben E. Keith Company with professionalism, a positive attitude and professional dress code