Traumatic Brain Injury Coordinator

Volunteers of American Greater New YorkBronx, NY
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About The Position

The Traumatic Brain Injury (TBI) Coordinator is responsible for designing, implementing, and coordinating trauma-informed, brain-injury–responsive services across all VOA-GNY Domestic Violence and Human Trafficking programs. This role ensures that survivors with suspected or confirmed traumatic or acquired brain injuries receive accessible, culturally responsive, and disability-affirming support. The TBI Coordinator conducts specialized screenings, collaborates with internal and external partners, trains staff, and guides individualized service planning to promote safety, stabilization, and long-term independence. The role adheres to all requirements set by VOA-GNY and funding sources regulations. Victory I is a facility that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv

Requirements

  • Bachelor’s degree in Social Work, Rehabilitation Counseling, Psychology, Public Health, Mental Health, Human Services, or related field (Master’s preferred).
  • Minimum 2–3 years of direct experience working with individuals with traumatic or acquired brain injury, neurological disorders, or cognitive impairments.
  • Knowledge of NYS disability, rehabilitation, and victim-services regulations, including OVS standards.
  • Strong assessment, collaboration, training, and case consultation skills.
  • Excellent communication, organization, and analytical abilities.
  • Ability to work independently and within a multidisciplinary team.

Nice To Haves

  • Demonstrated experience working with survivors of Domestic Violence and/or Human Trafficking preferred.
  • Bilingual English/Spanish a plus.

Responsibilities

  • Conduct evidence-based TBI/ABI screenings for DV/HT survivors across VOA-GNY programs.
  • Complete functional assessments related to cognitive, behavioral, and safety impacts.
  • Develop individualized accommodation plans aligned with funder requirements.
  • Coordinate referrals to neurological, rehabilitation, behavioral health, and victim-service providers.
  • Collaborate with case managers, clinicians, housing specialists, and victim advocates.
  • Provide consultation on accommodations, cognitive challenges, and OVS-eligible supports.
  • Track screening outcomes, referrals, and accommodations.
  • Ensure safety planning integrates TBI-specific considerations.
  • Design and deliver staff training on TBI basics, screening tools, accommodations, and funder standards.
  • Develop resource directories and educational materials for survivors.
  • Provide coaching and technical assistance on trauma- and disability-responsive engagement.
  • Maintain documentation aligned with VOA-GNY, funders, and NYS regulations.
  • Assist with reports for leadership, funder, and audits.
  • Participate in audits and readiness activities.
  • Serve as liaison to hospitals, specialists, victim-service partners.
  • Monitor emerging best practices from funders, and TBI associations.
  • Identify service gaps and recommend improvements based on data and feedback.

Benefits

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday
  • And much more!
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