Travel Concierge Medical Assistant

DaVita • Brooklyn, NY

3d • $20 - $23 • Hybrid

About The Position

It takes a village to care for our patients, and as a Care Coordinator (CC) , you’ll be at the heart of that Village. You’ll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care . You’ll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly. Location: Brooklyn and the Bronx, NY (Hybrid – Mobile) Reliable Vehicle required for local travel (90-min radius; mileage reimbursed)

A Higher Standard of Coordination Freedom: A mix of field-based advocacy and remote administrative work. Impact: You are managing a patient’s life-changing journey. Professional Growth: Real-world experience in "concierge-style" medical administration.

Requirements

• 2+ Years in a professional medical or high-end service environment.
• Service-First Mindset: Elite communication and a "problem-solver" attitude.
• Tech Savvy: Proficient in Microsoft Office and EMR systems.
• Reliable Vehicle required for local travel (90-min radius; mileage reimbursed)

Responsibilities

• Guide patients through complex care plans and specialist referrals.
• Act as the elite administrative link between patients, RNs, and providers.
• Secure resources and insurance approvals to remove barriers to care.
• Visit multiple local clinics (Queens) to provide high-touch, in-person support.

Benefits

• Medical, dental, vision
• 401(k) match
• paid time off
• PTO cash out
• Family resources
• EAP counseling sessions
• access Headspace®
• backup child and elder care
• maternity/paternity leave
• Professional development programs
• on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed