Traveling Maintenance Supervisor in Charlotte, NC

NHE, Inc.•Charlotte, NC

28d•Onsite

About The Position

The Traveling Maintenance Supervisor will assist in maintenance operations related to the portfolio of NHE managed communities including staff recruitment and retention, staff training, negotiations with vendors and suppliers, while maintaining excellent customer service to all residents and third parties. The work schedule may also include weekends and holidays. Regular travel, including overnight travel, is required. I. ESSENTIAL DUTIES AND RESPONSIBILITIES Acts as a support person to Maintenance Supervisors or maintenance staff by acting as an additional staff member as well as filling in at properties who are lacking sufficient maintenance coverage or have other pending projects. Collaborates with Director of Maintenance, Vice Presidents of business units, and Area Management Team to ensure appropriate levels of customer service and satisfaction are maintained throughout assigned portfolios. Identifies and prioritizes projects, solicits pricing to ensure that all budget numbers are being met. Executes capital projects at the direction of the Director of Maintenance or Vice Presidents of business units. Assists Area Management Teams by providing developmental support to subordinates, as well as advising on candidates available to be promoted. Perform any and all other duties as requested or assigned by your supervisor / manager. This job description does not list all functions and tasks. Job functions or task may be added, deleted, or modified at any time by the NHE management team.

Requirements

Possess knowledge of financial planning and budgets
Possess working knowledge of the contract process including scoping, bidding.
Ability to provide excellent customer service to residents, vendors, and employees
Ability to frequently use general maintenance tools, supplies, and equipment such as, but not limited to hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, and safety equipment.
YARDI Voyager
Extensive Knowledge of HVAC, Plumbing, Electrical, Carpentry, Roofing, Drainage, Landscaping and other tasks associated with maintenance and renovation projects.
Microsoft Office including Word, Excel, and Outlook
Excellent communication and interpersonal skills, both verbal and written.
Advanced organizational skills.
Ability to direct others to achieve company goals
Ability to handle multiple tasks and prioritize duties and responsibilities.
Ability to work with little direction maintaining confidentiality and professionalism.
Be a team player
Extensive experience in multi-site property maintenance experience
Certification as a Type I and Type II technician from an Environmental Protection Agency approved technician certification program
Certified Pool Operator
Valid driver's license and automobile insurance
Knowledge of apartment management laws and regulations, federal, state, and local.
Knowledge of expense control and financial management.
Multifamily leasing, sales and/or customer service experience is required.
High School Diploma or equivalent required.
Ability to generate reports, business correspondence.
Effectively present information and respond to questions from clients, customers, and the general public.
Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, write reports, etc.
Must be able to apply common sense understanding and carry out instructions and plans furnished written and verbally.

Nice To Haves

Prior experience managing a maintenance staff while providing excellent leadership and being an example of professionalism to the team preferred

Responsibilities

Acts as a support person to Maintenance Supervisors or maintenance staff by acting as an additional staff member as well as filling in at properties who are lacking sufficient maintenance coverage or have other pending projects.
Collaborates with Director of Maintenance, Vice Presidents of business units, and Area Management Team to ensure appropriate levels of customer service and satisfaction are maintained throughout assigned portfolios.
Identifies and prioritizes projects, solicits pricing to ensure that all budget numbers are being met.
Executes capital projects at the direction of the Director of Maintenance or Vice Presidents of business units.
Assists Area Management Teams by providing developmental support to subordinates, as well as advising on candidates available to be promoted.
Perform any and all other duties as requested or assigned by your supervisor / manager.