Treasury Services Specialist

North Easton Savings Bank•Easton, MA

About The Position

Here at North Easton Savings Bank, we exist to invest our time and resources locally and to improve the quality of living, working and raising a family in each of the communities we serve. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today. Shop Local. Bank Local. Work Local. Position Summary The Treasury Service Specialist implements, supports and manages the day-to-day and servicing of the Bank’s treasury products by handling client requests and working hand in hand with the Treasury Services team, Business Banking Officers and other internal teams.

Requirements

Bachelor’s degree or combination of education and relevant work experience required.
Minimum of 3-5 years banking experience with a minimum of 1 year of treasury services experience required.
Possess strong verbal and written communication skills
Ability to handle multiple tasks simultaneously in a competent and professional manner
Proficient in Microsoft suite of products
Knowledge of check system as well as electronic usage
Basic understanding of core operating systems

Responsibilities

Reviews various Treasury Services activity reports for ongoing monitoring and periodic review.
Contacts ACH origination customers of rejected files and provides additional training as necessary.
Reviews Positive Pay Exception activity and contacts customers as necessary.
Responsible for monitoring ACH Manager for the processing of exception files.
Responsible for posting Safe Point credits daily.
Provides new service onboarding and training for Treasury Management services.
Provides product demonstrations to potential customers and conducts training for new/existing customers and internal teams.
Provides direct assistance to Commercial and Business Banking customers on all deposit and Treasury Management needs.
Monitors customer activities across all Treasury Management services and presents findings and recommendations to customers as well as to other departments, as necessary.
Manages risk exposure relative to Treasury Management services.
Provides timely and responsive customer service by meeting agreed-upon deadlines and commitments
Assists with updating and developing Treasury Management procedures.
Identifies cross-selling opportunities with existing Treasury Management customers and makes recommendations based on their needs.
Actively participate in team meetings, provide input, and training Works closely and collaboratively with other departments in the Bank, treating all employees with respect
Assists with Treasury Services audit research requests as needed.
Maintains knowledge of Treasury Management policies and procedures and follows all bank policies and procedures, and compliance regulations
Assumes responsibility for special projects as assigned.