Treatment Coordinator

Affinity Dental Management•Cromwell, CT

8d•$25 - $27•Onsite

About The Position

Preferred Dental of Cromwell is growing - and we’re looking for experienced, patient-focused Treatment Coordinators to join our high-performing front office team. Located along the scenic Mattabesset River in Cromwell, CT, our modern, multi-specialty family practice blends advanced technology with a warm, collaborative culture that puts patients and team members first. If you thrive in treatment planning, insurance coordination, and helping patients confidently move forward with care, this is an outstanding opportunity to grow your career in a respected, well-established practice. Why Join Preferred Dental of Cromwell? Competitive Compensation $25-27/hour + monthly incentive bonuses Multiple full-time openings Outstanding Benefits (FT) Medical, dental, vision, life & disability insurance 401(k) with employer match 3 weeks PTO + 8 holidays 1-hour lunch breaks Career Growth & Stability Continuing education (CE) Clear growth paths Long-term opportunity in a 4.9★ rated practice Balanced Schedule Monday-Thursday: 8AM-5PM Friday: 8AM-4PM Occasional Saturdays as needed No late evenings Practice Highlights Preferred Dental of Cromwell | 75 Berlin Road, Cromwell, CT 06416 9 operatories | Digital charting | Dentrix Multi-specialty team (General Dentistry, Perio, OMS) On-site parking Beautiful river views Loyal, long-standing patient base Your Role as a Treatment Coordinator As a Treatment Coordinator, you are a key driver of patient experience, case acceptance, and office productivity. You will: At Preferred Dental of Cromwell, Treatment Coordinators are valued partners in patient care - not just front desk support. You’ll work alongside an experienced clinical team in a practice that prioritizes trust, transparency, and long-term relationships. Apply today and take the next step in your dental career with a practice that invests in you. Preferred Dental of Cromwell is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All offers are contingent upon successful completion and passing of background and reference checks.

Requirements

2+ years of dental office experience (required)
Previous Dental Treatment Coordinator experience (required)
Strong background in dental insurance, billing, and financial coordination
Knowledge of PPO, Indemnity, and HMO plans
Excellent communication, organization, and patient-facing skills
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Dentrix experience (preferred)

Responsibilities

Present treatment plans and financial options with clarity and confidence
Verify insurance, explain benefits, and manage billing-related questions
Coordinate pre-authorizations and follow up on pending treatment
Schedule treatment efficiently to support provider production goals
Collect balances due at time of service and assist with AR-related items
Partner closely with doctors and clinical teams to support same-day starts
Manage treatment paperwork, consents, and documentation
Support revenue cycle functions, including eligibility checks and claims follow-up
Maintain compliance with HIPAA and office policies