Triage Analyst (DoD Secret Clearance)
About The Position
MartinFed has an opening for a Triage Analyst to join our team of talented and diverse individuals. The triage analyst will track, document, and report incidents from initial detection to final resolution in accordance with NASA standard operating procedures and established service level timelines, submit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations and provide timely acknowledgment of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with established Service Level Agreements (SLA).
Requirements
- U.S. Citizen with a DoD Secret clearance
- Bachelor's Degree
- 2 years of directly related cybersecurity experience
- Strong understanding of cybersecurity fundamentals
- General Networking knowledge (TCP/IP, UDP, HTTPS, DNS and other core protocols)
- Demonstrated Cyber Defense Principles
- Possess excellent communication and interpersonal skills
Nice To Haves
- Familiarity in a command line environment in all operating systems
- Experience working in a 24x7 security operations center
- Desired Certifications: SEC+, CYSA+, GCIH
Responsibilities
- Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organization
- Monitor/log SOC Request/CNOC actions and response
- Assist in network investigations of significant incidents and reporting
- Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations
- Provide timely acknowledgement of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with SLAs and OLAs
- Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis
- Categorize and prioritize cyber events and other SOC service requests
- Document and track incidents (via NASA's authoritative incident management system) in accordance with the reporting procedure and archive historical SOC data
- Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis
- Provide situational awareness throughout NASA on cybersecurity-related issues impacting NASA enterprise in accordance with the NASA policies and procedures
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
