Triage RN, Women's Health

Mass General Brigham • Portsmouth, NH

1d • $37 - $51 • Hybrid

About The Position

Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. The Center for Women's Health & Wellness at Wentworth-Douglass Hospital in Portsmouth, NH, offers a comprehensive and collaborative approach to women's healthcare. Bringing together board-certified OB/GYN physicians, certified nurse midwives, and nurse navigators, the center provides personalized care across all stages of life. Services include routine gynecology, prenatal and infertility care, maternal-fetal medicine, and genetic counseling. Affiliated with Mass General Brigham, patients benefit from access to state-of-the-art care in breast health, cancer treatment, and more. This practice offers comprehensive, personalized care for all stages of a woman's life in an atmosphere of privacy and trust. Our team of expert providers and specialists take a thoughtful approach to provide high-quality compassionate care in the areas of Obstetrics, Gynecology, Urogynecology and Infertility. Job Summary We are seeking a part-time (32 hour) Registered Nurse to support our Portsmouth practice located at 67 Corporate Drive, Portsmouth, NH 03801. This position follows a four-day schedule from 8:00 AM – 5:00 PM, with Tuesdays off, and includes one remote workday per week; the specific remote day will be determined based on operational needs. The Registered Nurse will be primarily dedicated to phone triage, managing patient interactions via telephone and providing clinical guidance in accordance with established protocols. Responsibilities include assessing patient concerns, coordinating appropriate care and disposition, and supporting vaccine administration when needed. Calls may relate to a variety of patient needs, including symptom concerns, appointment coordination, pre- and post-procedure questions, urgent care needs, inpatient admissions, prescription refills, and communication of test results. In addition to triage responsibilities, the RN will occasionally provide direct patient care related to Nonstress Testing. Responsible for patient care and support within our hospital's outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment. Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.

Requirements

• Associate's Degree Nursing required
• Registered Nurse [RN - State License] required
• Clinical nursing experience 0-1 year required
• Proficient knowledge of nursing principles, practices, and procedures.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic healthcare environment.
• Demonstrated commitment to continuing education and professional development.
• Familiarity with electronic medical records (EMRs) and healthcare technologies.

Nice To Haves

• Bachelor's Degree Nursing preferred
• Basic Life Support [BLS Certification] preferred
• Ambulatory care or outpatient experience 1-2 years preferred
• EPIC Experience
• Women's Health Experience
• Phone Triage Experience

Responsibilities

• Deliver direct patient care and support, ensuring high nursing standards.
• Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
• Educate patients and families on treatment plans, medications, and post-procedure care.
• Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
• Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
• Uphold infection control protocols and maintain a safe environment for patients and staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree