Trolley Driver/Tour Guide

Historic Tours of America • Key West, FL

78d • $22 - $28 • Onsite

About The Position

This position must have a good sense of fun, a desire to entertain and excellent driving skills as they drive a trolley on busy public streets while narrating a sightseeing tour multiple times a work shift and drive a Conch Tour Train when needed. Tour Conductors bring to life the history of America and all the positive things it represents. Our ideal Tour Conductors have a passion for helping people and making their vacation experience a memorable one. A sincere love of history and the culture of our city is ideal.

Requirements

• Must be at least 21 years old
• Valid Florida Class C or higher CDL with passenger endorsement (will train to acquire CDL. Must obtain a CDL in the first month of employment)
• Acceptable driving record for the past 3 years.
• Must pass pre-employment MVR/background check and substance abuse testing
• Valid DOT physical required
• TWIC Pass, Federal background check, Key West Port Pass required
• Ability to learn and memorize scripted tours and routes as assigned.
• Ability to work independently over long periods of time within the scope of established rules and regulations while performing tours and satisfy the needs of our guests.
• Ability to deal with unpleasant, angry, or discourteous people in a calm and pleasant manner
• Ability to read, write, and speak clear English in order to communicate with co-workers, general public, law enforcement, and emergency personnel and to complete required paperwork correctly.
• Ability to learn new duties, policies, and procedures and adjust to new situations encountered on the job within a reasonable amount of time.

Nice To Haves

• Have a passion for helping people and making their Key West experience a memorable one.
• A sincere love of history and the culture of our city is ideal.

Responsibilities

• Drive in a safe, competent manner a non-air-conditioned trolley on busy public streets wile entertaining guests by narrating a scripted sightseeing tour up to 4 to 5 times daily
• Meet and deal with the general public and diverse company in a prompt courteous manner.
• Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant composure
• Maintain radio contact with dispatch during tours.
• Perform an interior and exterior physical inspection of the vehicle daily and accurately complete the departmental documents/forms for inspection

Benefits

• Competitive pay: $28 per hour (rate including gratuities) --> $3,000 Sign On Bonus
• Paid Training: $20 per hour
• All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions
• Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah, San Antonio, and Washington, DC since 1980!
• Start your new Career with Us Today!
• Eligibility requirements may apply
• Base pay of $22 per hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed