UI/UX Designer | Onshore

Photon Career Site-posted 11 days ago
$50,000 - $175,000/Yr
Full-time
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We are seeking a talented and passionate UI/UX Designer to join our team for a new and exciting project focused on enhancing the customer experience at Dave & Buster's. This project will involve analyzing customer feedback, behavior, and business metrics to identify pain points and opportunities. The UI/UX Designer will be crucial in translating these insights into intuitive, engaging, and data-driven design solutions that will ultimately improve customer satisfaction, loyalty, and business performance.

  • Conduct user research to understand customer behaviors, needs, and motivations through methods like surveys, interviews, and usability testing.
  • Collaborate with data analysts and stakeholders to interpret customer experience data and translate it into actionable design insights.
  • Create user personas, journey maps, and user flows to visualize and communicate the customer experience.
  • Design and prototype intuitive and user-centered interfaces for web and mobile applications, focusing on key customer touchpoints (e.g., game-play experience, food and beverage ordering, loyalty program).
  • Develop wireframes, mockups, and interactive prototypes to effectively communicate design ideas.
  • Translate research findings and business requirements into effective design solutions.
  • Work closely with cross-functional teams, including product managers, data analysts, engineers, and marketers, to ensure a cohesive and effective product design.
  • Present design concepts and rationale to stakeholders, incorporating feedback and iterating on designs.
  • Participate in brainstorming sessions and workshops to generate creative solutions to complex problems.
  • Proven experience as a UI/UX Designer, with a strong portfolio showcasing a range of projects and demonstrating your design process.
  • Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
  • Solid understanding of user-centered design principles, information architecture, and usability best practices.
  • Experience with user research methods, including interviews, surveys, and usability testing.
  • Excellent communication, collaboration, and problem-solving skills.
  • Ability to work effectively in a fast-paced, iterative environment.
  • A passion for the entertainment and hospitality industry is a plus.
  • Experience working on projects involving customer experience analysis and data-driven design.
  • Knowledge of HTML, CSS, and front-end development frameworks.
  • Experience with a/b testing and data analysis tools.
  • Familiarity with the Dave & Buster's brand and customer base.
  • Medical, vision, and dental benefits
  • 401k retirement plan
  • Variable pay/incentives
  • Paid time off
  • Paid holidays
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